Technical Writer - DITA/FrameMaker/RoboHelp (4-8 yrs) (Zispl)

Technical Writer - FrameMaker -Robo Help - DITA - Salesforce

Position Name : Technical Writer

Location : Delhi / NCR / Work from home option available

Industry : IT-software / software services

Experience : 4-8 years of technical writing experience

Salary Budget : 40-60K per month

Joining Time : Immediate or short notice period

Role Objective :

1. Need wordsmiths to develop product manuals, how-to guides, website help sections, blogs, articles

2. Expertise in writing that distills technical information with ease and clarity

3. Develop comprehensive documentation that meets organizational standards

4. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

5. Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

6. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

7. Evaluate current content and develop innovative approaches for improvement

Responsibilities :

1. Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements

2. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

3. Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

4. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

5. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Required Skills and Qualifications :

1. Bachelor's degree in relevant technical field

2. Experience of working with Confluence

3. Experience in technical writing tools such as FrameMaker, WordPress, etc.

4. 4-8 years of industry experience as an effective technical writer

5. Proven ability to quickly learn and understand complex topics

6. Previous experience writing documentation and procedural materials for multiple audiences

7. Superior written and verbal communication skills, with a keen eye for detail

8. Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

Interested candidates can share cv on akanksha.soni@zispl.com

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AWS Solution Architect - Java/Node.js (10-15 yrs) (The HRBPs)

Our Client brings together Thought Leadership, Technology Expertise and Execution Excellence to deliver value to customers. It operates through two primary business divisions - Digital and KPO. 

- Established in 2000 and headquartered in the Chennai with offices in San Francisco. 

- Employ over 400 people globally and growing rapidly 

- Work with some of the largest Fortune - 500 clients 

- Expert Revenue Cycle Management services rendered to mid -sized Healthcare providers in the USA - One of the top Oracle Marketing Cloud partners worldwide and Amongst the earliest & most experienced Salesforce partners in South Asia.

IMMEDIATE JOINERS ONLY APPLY

Job Location: Chennai

Job Description: 

Essential Skills:

- Certification on AWS - AWS certified solution architect associate/professional

- Experience in designing cloud solutions using AWS

- Should have hands on implementation experience with AWS services and components like DynamoDB, RDS, Lambda, Step functions, IAM, Batch, AWS Secrets Manager

- Very good understanding of Java(Core)/Kotlin, Javascript (ES6), any databases like Postgres, MongoDB and MySQL, REST API

- Excellent verbal and written communication skills; client facing and interpersonal skills.

Role Description:

- You should be able to provide and recommend architectural designs

- You will be expected to work with clients on implementing new cloud solutions consuming various components/services like AWS SAM, Lambda, Datadog, Cloud pipeline, Lex, Pinpoint service, etc..

- You should bring out innovative ideas to solve client problems

- You should be able to recommend best practices for cloud solutions.

- You will be working on Agile driven environment

Key Skills: AWS, Lamda, Data pipeline, Java, NodeJS, Serverless

Education : B.E / B.Tech / MCA

Experience: 10-15 years

Salary Range: Rs. 23 LPA

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Technical Lead - Salesforce Development - Apex/REST API/Lightning Design System (6-10 yrs) (Ara Resources)

Technical Lead - Salesforce Development - Apex,Lightning, RestApi

Job Type : Fulltime-Flexible, Remote Working

Perform thorough analysis by :

- Understanding business/functional needs of the project and correlating it on individual task levels

- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.

- Evaluate whether stated requirements (or a part) can be achieved via configuration before opting for coding.

- Determine all hidden use cases

- Framing workarounds for any identified blockers, challenges or risks

- Ideating optimal solutions for complex requirements

- Sharing impact analysis results with stakeholders

- Evaluating the feasibility of using any library assets/components (either already sold or not)

Key Tasks :

a) Tech. Lead must discuss the approach with TM or an onshore TA and finalize the ETAs.

- Develop high-quality scalable code by following Salesforce.com and Silverline-CRM standards/best practices

- Leverage/recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture

- Write comprehensive test code asserting all possible use cases

- Perform thorough unit tests

- Fix all bugs reported from QA/UAT

- Work on deployments through recommended tools and methodologies.

- Perform time-bound R&D for any unknown or newer areas

- Architect/engineer and/or audit the codebase

- Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs

- Identify/develop reusable code components and suggest the same to Foundry panel

- Mentor, assist and review peer devs/sr. devs and promote the best engineering practices

- Document, review and deliver CDDDs

b) Ensure DevOps processes is followed across the team i.e.

- All devs/sr. devs are using recommended IDEs

- Ensuring daily code check-in/check-out

- Performing diligent functional code reviews

- Ensuring that code stays in compliance with Clayton

- Ensure good health of project repos

c) Facilitate proactive communication with project/product teams i.e,

- Use all relevant channels-Emails, JIRA, Slack or Zoom meetings

- Ensure the team is in sync with project/product/sprint movements

- Ensure the team has a definite plan of action for the day

- Ensure consolidated DSRs are sent by EOD

- Ensure decent overlap/availability in onshore team's timezone (whenever required)

d) Facilitate learning & development for self and the team by :

- By setting OKRs for the quarter in alignment with the Company goals.

- Constantly perform self-review and Identify improvement areas

- Seek timely assistance from Reporting Managers

- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release notes discussions, and help in skill development of peer devs/sr.

- Become an expert in USABILITY based design and development

Skills Required :

a) Required :

- Minimum 6-10 years of experience in Software Development

- Minimum 6 years experience with SFDC

- Good in communication and interpersonal skills

- Certified Salesforce

- Platform Developer I

- Minimum Bachelor's Degree in Engineering or Science

b) Optional : Platform Developer II

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eCommerce Developer - Zoho/Shopify/Javascript (7-12 yrs) (Consultancy)

Role & Responsibilities :

- Build and deploy productive features for our Shopify Storefront using existing or custom-developed modules and templates.

- Troubleshoot and help build interfaces for critical E-Commerce systems and technologies, including but not limited to order management systems, order fulfillment, financial systems, and consumer marketing platforms (CRM, Google Analytics, Mailchimp)

- General maintenance of Shopify, CRM, and Customer Support Portal.

- Support the store operations team in product launches and daily troubleshooting.

- Identify areas that can be streamlined or automated to improve performance and efficiencies.

- Train marketing & sales teams on new tools.

- Create technical documentation.

Candidate Profile :

- Minimum 2 years of experience working on the Shopify platform.

- Minimum 2 years of experience working on a CRM solution such as Salesforce, Zendesk Sell, Zoho CRM.

- Solid understanding of consumer marketing technologies and the E-Commerce technology landscape (shopping cart, API integrations, order management system, inventory management system, warehouse management system, credit card processing, tax engine, digital distribution, etc.)

- Strong proficiency in modern design and development languages including JavaScript, HTML5, CSS3.

- Knowledge of APIs, webhooks, and general data transfer approaches.

- Experience with front end frameworks React, Shopify's Polaris, and jQuery.

- Knowledge of secure Single Sign-On solutions and other authentication and authorization technologies (SAML, OAuth, OpenID)

- Experience with at least 1 Linux distribution

- Experience in version control systems.

- Experience working in an Agile environment.

- Customer-first attitude with the ability to empathize and create an excellent customer experience.

- Excellent communication and interpersonal skills.

What We Offer :

- Remuneration on par with the best in the industry.

- Excellent and meaningful employee benefits including health insurance cover.

- World-class training programs.

- An opportunity to work on the latest concepts and most exciting technologies such as the Internet of Things.

- The unparalleled experience, expertise, and excitement working for a disruptive startup.

About Fantabee :

- Fantabee is an Internet of Things (IoT) startup founded by industry veterans, comprising two Strategic Business Units, Fantabuildings and Fantaserv.

- Our solutions SBU, Fantabuildings, provides IoT solutions that make commercial buildings efficient, comfortable, and sustainable. Our services SBU, Fantaserv, offers a suite of IoT services ranging from Strategy to Managed Services.

- Along with our industry-leading partners, we ensure that embracing IoT can be hassle-free, flexible, and productive.
visit www.fantabee.com.

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Technical Support Engineer - Wireless Products (2-5 yrs) (Consultancy)

Summary : The E-Com Developer will take responsibility for the technical/development aspects of the Shopify Storefront and the other integrated systems such as CRM, Customer Support Portal.

Location : Chennai, India.

Experience : 2-5 Years

Role & Responsibilities :

- Build and deploy productive features for our Shopify Storefront using existing or customdeveloped modules and templates

- Troubleshoot and help build interfaces for critical E-Commerce systems and technologies, including but not limited to order management systems, order fulfillment, financial systems, and consumer marketing platforms (CRM, Google Analytics, Mailchimp)

- General maintenance of Shopify, CRM, and Customer Support Portal

- Support the store operations team in product launches and daily troubleshooting

- Identify areas that can be streamlined or automated to improve performance and efficiencies

- Train marketing & sales teams on new tools

- Create technical documentation

Candidate Profile :

- Minimum 2 years of experience working on the Shopify platform

- Minimum 2 years of experience working on a CRM solution such as Salesforce, Zendesk Sell, Zoho CRM

- Solid understanding of consumer marketing technologies and the E-Commerce technology landscape (shopping cart, API integrations, order management system, inventory management system, warehouse management system, credit card processing, tax engine, digital distribution, etc.)

- Strong proficiency in modern design and development languages including JavaScript, HTML5, CSS3

- Knowledge of APIs, webhooks, and general data transfer approaches

- Experience with front end frameworks React, Shopify's Polaris, and jQuery

- Knowledge of secure Single Sign-On solutions and other authentication and authorization technologies (SAML, OAuth, OpenID)

- Experience with at least 1 Linux distribution

- Experience in version control systems

- Experience working in an Agile environment

- Customer-first attitude with the ability to empathize and create an excellent customer experience

- Excellent communication and interpersonal skills

What We Offer :

- Remuneration on par with the best in the industry

- Excellent and meaningful employee benefits including health insurance cover

- World-class training programs

- An opportunity to work on the latest concepts and most exciting technologies such as the Internet of Things

- The unparalleled experience, expertise, and excitement working for a disruptive startup

Apply Now

Node.js Developer - AWS/TypeScript/Javascript (4-8 yrs) (Escaler Workforce Solution)

Job Sector : IT, Software, Internet, Analytics

Job Type : Permanent

Country : India

Location : Chennai

Experience : 4 - 8 Years

Salary/Rate : Rs. 8,00,000 - 12,00,000

Education : Bachelor of Engineering

Job Requirements :

- Should have a deep understanding of NodeJS 

- Should be strong in Javascript and TypeScript

- Preferred to have skill in ReactJS, AWS Experience

- Preferable experience with AWS : (Lambda, Step Functions, IAM, Batch) 

- Should be capable of writing complex queries. 

- Very good knowledge of REST API, Deep functional understanding of the projects that he/she has worked on.

- Well versed with continuous integration tools and code repositories,

- Good experience in Agile methodologies AWS certification is nice to have.

Responsibilities :

- Develop applications using NodeJS and AWS for data ingestion project. 

- Ability to solve problems and device solutions.

- Work on performance improvements.

- Ability to converse with the clients clearly

Company Profile : 

- Lister Technologies brings together Thought Leadership, Technology Expertise and Execution Excellence to deliver value to customers. Lister operates through two primary business divisions Lister Digital and KPO. Established in 2000 and headquartered in the Chennai with offices in San Francisco. 

- Employ over 400 people globally and growing rapidly - Work with some of the largest Fortune - 500 clients. Expert Revenue Cycle Management services rendered to mid sized Healthcare providers in the USA. One of the top Oracle Marketing Cloud partners worldwide and Amongst the earliest & most experienced Salesforce partners in South Asia.

Apply Now

Neutrino Tech Systems - Business System Analyst - SOA/Microservices Architecture (6-10 yrs) (Neutrino Tech Systems)

EXPERIENCE : 6+ (4+ - Healthcare Life Science)

JOB TYPE : Full Time

LOCATION : Pune

ROLES & RESPONSIBILITIES :

- Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

- Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.

- Improves systems by studying current practices, designing modifications.

- Recommends controls by identifying problems, writing improved procedures.

- Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.

- Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

- Maintains system protocols by writing and updating procedures.

- Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

- Maintains user confidence and protects operations by keeping information confidential.

- Prepares technical reports by collecting, analyzing, and summarizing information and trends.

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

- Contributes to team effort by accomplishing related results as needed.

FUNCTIONAL SKILLS :

- Software Documentation

- Software Development Process

- Software Requirements

- Analyzing Information

- Teamwork

- Software Maintenance

- Promoting Process Improvement

CANDIDATE PROFILE :

- Strong BSA background with 6+ years of IT experience.

- Minimum 4 years- experience in Healthcare/Life science Domain.

- Experienced and in-depth knowledge of Software Development Life Cycle (SDLC) Methodologies: Waterfall, Agile-Scrum, and RUP. Experience .Net framework, APIs, Web-services and familiar with Java/Scala applications.

- Highly skilled in conducting GAP Analysis, SWOT Analysis, Feasibility Analysis, Cause& effect Analysis, Risk Analysis, and Impact Analysis.

- Expertise in Requirements Gathering Elicitation Techniques like Brainstorming Sessions, Joint Application Development (JAD), Interview Sessions, Workshops, Focus Group, Surveys, Questionnaires, Document Analysis, and Observations with Subject Matter Expert (SME's), Business users and Business Owners.

- Expertise in analyzing the Business Requirements and documenting them into artifacts like Business Requirement Document (BRD), Functional Specification Document (FSD), Functional Requirement Document (FRD) and System Requirement specification (SRS) and Requirements Traceability Matrix.

- Experienced in Documenting business rules and non-functional technical requirements like Data Integrity, Usability, Response times, Processing times etc.

- Exposure in CRM applications like MS Dynamics CRM, Salesforce etc.

- Extensive knowledge on SOA, Web services, Client and Server-Side Validations and knowledge on ETL process.

- Experience working in a Microservices based API Platform development team.

- Experience in capturing /documenting business requirements and interpreting them into functional and non-functional requirements.

- Well verse and adept with creating SDD (System Design Document)/FRD (Functional Requirement Document/ Business Requirements Document (BRD) & System Requirements Specification (SRS).

- Prior experience in software development is highly desired. Should have deep knowledge of APIs, Web-services, Micro-services, and Integration technologies.

- Experience with SFDC and CRM application stack is desired. The client is going through a migration from MS Dynamics CRM to Salesforce platform.

- Strong business acumen, excellent communication skills (written, verbal, and presentation); ability to communicate complex ideas in clear, succinct terms to both functional and technical audiences.

- Facilitate workshops for requirements, data mapping and detailed designs

- Create and maintain flow diagrams for integrations and infrastructure topography.

- Strong ability for detailed planning regarding integration requirements, development, and functional testing at the task level

- Analyze API, WSDL and validate using SOAP UI

- Generate test data/messages/files as needed for sanity testing on integrations prior to Functional QA

- Understanding of the methodologies surrounding the software development lifecycle (SDLC).

- A working knowledge understanding of web-based and middleware technologies (Java/J2EE).

- Experience in curating both Functional and Non-functional requirements.

- Understanding of integration concepts, patterns, and approaches.

TECHNICAL SKILLS : API, SOAP, REST webservices, SOA, WPF, WCF, Software Development.

NON-TECHNICAL SKILLS : MS Office Suite (Word, Excel, Visio, Access, PowerPoint, OneNote), Rational Unified Process, UML, Analytical skills, Business Requirements, Functional and Non-Functional Requirements gathering.

RELEASE ACTIVITY SKILLS : GitHub, Bitbucket, Bamboo, SVN

TESTING SKILLS : SOAPUI, POSTMAN, XMLSpy, Selenium Automation, Jenkin Scripts, Acceptance Criteria.

SDLC TOOLS SKILLS : Agile, SAFe Agile, Lean, Waterfall, JIRA, Confluence, HP ALM, Clarity

Apply Now

SquadRun - Product Engineer - Frontend Architecture (1-2 yrs) (SquadRun Inc)

We're looking for entrepreneurial people with the right mix of hunger, experience, and cultural fit to help us realize our vision of re-imagining how work gets done.

About the Opportunity :

- To start with, you will be responsible for everything frontend at Squad right from our latest responsive website to our new customer-facing products to being an instrumental component in building frontend culture at Squad. We are looking for someone who can be the manager of one from the word go.

- We believe that in early-stage startups, there are no Engineering teams. There are only Product Teams. What it means is that not only are you responsible for "how does it work technically", but also "should we make this?", "How well should we build this?", "Is this what the user/customer needs?". We like to focus on outcomes vs output.

- You will work in cross-functional teams - Strong products aren't built with engineering silos. We truly believe in engineers collaborating within a cross-functional setup & contributing with valuable inputs towards the product outcomes.

- If you are interested, Kevin from our Engineering Team wrote a blog that offers a comprehensive window to the coding culture and ethics at Squad: Squad takes the Joel Test.

What you'll be doing :

- Collaborate closely with the marketing, product & design teams.

- Transform complex designs and prototypes into beautiful products without sacrificing the vision of the design team or code quality.

- Build a highly performant and responsive frontend for marketing and product teams.

- Build modern front- end web applications in using the right JS frameworks.

- Contributing some back- end experience, collaborating on APIs, and more.

- Maintaining software workflow via tools like GitHub, webpack, task runners like Grunt and Gulp, etc.

- Consulting and implementation of SEO best practices.

- Own the direction of our front end architecture as we grow the product footprint and team.

- Plan projects & initiatives.

- Be an active agent towards strengthening the technology team & culture.

What you should already have :

- 1- 2 years of relevant experience.

- Traits & culture: Entrepreneurial & willing go the extra mile. Manager of one. You can read more about our values and culture at https://www.squadplatform.com/careers/.

- Strong knowledge and experience in HTML, CSS, and JavaScript is a must.

- Experience developing front- end interfaces by leveraging modern development libraries and toolchains like React/Angular/Vue.js/Any modern framework, Jasmine/Mocha, SASS, Grunt/Gulp, RequireJS/Webpack, etc..

- Deep understanding of DOM, Rendering and how the browser works.

- Experience building web-based user interfaces for mobile and desktop.

- Experience in writing modular and reusable code.

- Solid understanding of software development methodologies and processes.

- Experience in building fast, fluid, beautiful user experiences and driving growth in consumer websites and web applications.

- You are generally curious/interested in tech, motivated, creative/entrepreneurial, energetic, humble and hardworking

- Most important - willing to go that extra mile to get the work done.

- Bonus points for experience working on backend technologies :)

What's in it for you?

- You get a chance to be one of the first few persons to join the frontend team at Squad and really shape and architect everything here and create massive impact henceforth.

- People who have joined us in the past have experienced tremendous growth. You will not only become a better engineer, but we believe that you will have a much more well- rounded growth where you will learn more about various technologies.

- Being part of a small team, you will also work directly with the founders and have good transparency into the business strategy, and get to see how a business is built. People who join - Squad are extremely smart and you will end up forging lifelong bonds here. :)

Here are a few pieces our Engineers have learned and written about it in the past :

- Experience of a startup from a developer's desk

- Two years with celery in production

- Lessons I learned to help keep software simple

- How I stopped being awful at managing

- More at Squad Engineering's Medium Publication

- Logistics

Compensation : 10 - 12 LPA

Location : Noida, NCR

Joining Date : Tomorrow

About Squad :

- At Squad, we believe that asynchronous combination of Humans + AI is the future of work. We leverage technology and data science to build sales acceleration solutions for consumer companies across the globe.

- We are looking for people with the right mix of hunger, passion and cultural fit to help us realize our vision of - reimagining how work gets done, while building a people-first organization. This role sits in our product focused on the US Real Estate Market.

SquadVoice :

- The US Real Estate market is a trillion-dollar industry, with $100 Billion in annual commissions. While the best salespeople in the country are operating in this market, they lack intelligent systems and data to run their business efficiently. As a result, conversions are poor.

- We are fixing this problem by building an integrated, data driven solution for these businesses (Broker Teams). Our product uses data science and analytics to give them complete visibility into their operations and make informed, proactive decisions. While also providing sales assistant tools for agents to make them more productive. Overall driving a 2- 4x increase in conversions. Learn more about the product stack here.

- After scaling this product in India and working with teams like Tata, Uber, Walmart, and Zomato, we launched SquadVoice in the US, mid 2019 focused on the Real Estate market. Since then, We have grown at a rate of 40%+ MoM and have the vision and plan to scale this to a billion- dollar opportunity, and beyond!

- If you're excited by the prospect of being front and center of a rapidly growing startup and are passionate about speed, attention to detail, and efficiency, to transform the way high- ticket sales take place for consumers, who's long- term impact could be as big as Salesforce, we're looking for you. Come build Squad with us.

Why should you consider us seriously?

- We believe that longer-term, people >> product & profits and prioritize culture over everything else. Check out our reviews on glassdoor reviews.

- We have an audacious vision of reimagining how work gets done! We- re one of the few applications of AI/ Machine Learning that actually has a massive market and proven business model to create a long term valuable business.

- We have plans to grow 10x in the next 2 years.

- We are a Series A funded startup backed by top investors across India and the Silicon Valley (Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc).

- Our platform empowers stay at home mothers and grey collared workers as a stable source of income. For us, this is truly impactful. Every day, we see success stories such as - how a single mother is sustaining herself. Empowering our contractors to be financially independent is a strong part of our vision!

Other benefits :

- All meals are on the house :) (Not right now though, as we are operating remotely)

- Unlimited vacation policy, which means you are not entitled to a specific number of leaves per year. You can take time off from work according to what suits you the best. Needless to say, the system works on trust and we expect you to make fair decisions based on the team's needs.

- This is just the beginning and we're here to change the world.

Apply Now