We are looking for talented and experienced engineers to join our team. If you are a problem solver and enjoy working on an exciting and fast-paced environment, this may be the perfect opportunity for you to join us and take your career to the next level.
Responsibilities :
- Communicate effectively with customers, including expectations for callbacks and follow-up on their issues.
- Handle technical issues of different complexity and help other members of the team.
- Collaborate with other support teams, Engineering and other internal departments to help resolve critical issues.
- Cross train on multiple technologies to effectively build and support product/technology portfolio.
- Troubleshoot, diagnose & resolve customer issues independently, making use of the resources available to you.
- Keep all the ongoing cases documented and up to date in the case management system.
- Promote and maintain a high quality, professional, service orientated Cervello image amongst internal and external customers.
- Works in adherence to defined processes and procedures implemented in the organization
- Maintain and continually upgrade technical understanding of products and technologies.
- Build and maintain solid working relationships with the members of the team.
- Write and/or edit knowledge articles for every issue resolved.
Desired Skills & Experience:
Required:
- One or more Salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud, DEV-401)
- Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Eloqua, Marketo) as well as integration tools (Pervasive, Informatica, Boomi)
- Apex development skills including triggers, web services and Visual Force integration
- VisualForce development
- Salesforce integration skills including with third-party ERP systems
- Strong development skills and an ability to deliver customer driven solutions
- Strong communication skills, both written and verbal
- College degree
Preferred :
- Two+ years of development experience with Java, .Net, JSP/ASP
- One or more salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud, DEV-401)
- BA in Computer Science or related field
Location : Bangalore
Sunday, January 24, 2021
Salesforce Developer - Apex/Visual Force (5-8 yrs) (Huquo)
Lead SFCC Developer - Demandware Solutions (6-8 yrs) (HR India Solutions)
Job Requirements :
- 6 to 8 year's experience in Salesforce Commerce Cloud B2C (Demandware) solutions.
- Own platform governance activities ensuring safe use of commerce cloud resources like reviewing/ mitigating/ resolving of error logs & performance issues, etc.
- Business logic and integration services. Estimate development tasks during discovery, scoping, planning and development stages.
- Communicate technical dependencies, blocks and risks to project stakeholders and management. Perform unit testing of business logic and behaviour to confirm proper implementation and quality execution.
- Collaborate with senior engineers and project leads on technical decisions. Follow project level design decisions and conventions.
- Design, code, unit test, and code review iterative improvements to platform. Demandware Script, Commerce Cloud APIs.
- Skilled with HTML, CSS and responsive web development.
- Skilled with JavaScript, JQuery, JSON, AJAX
- Experience in ecommerce implementation on Demandware platform, MVC Pattern, Eclipse.
- Good understanding of object-oriented programming, deep understanding of the deployment considerations specific to SaaS-based cloud server.
- Good knowledge on all Business Manager features.
- Individual should be able to work on at least 3 third party backend integrations like Address/shipping/tax validation, Payment authorization, CRM, OMS.
- Demonstrated consistent excellence in applying this competency across multiple projects and/or organizations.
- Collaborate cross functional team to determine best path for Salesforce platform implementation.
- Stay in tune with latest Salesforce technology updates, changes, community, and roadmap(s).
- Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity.
- Certifications in Salesforce Commerce Cloud.
- Experience designing and implementing complex enterprise applications in B2C eCommerce, ERP, CRM, or similar.
Educational Background : BE / B Tech / MS in Computer Science, Information Technology, or equivalent degree in related discipline.