We are looking for talented and experienced engineers to join our team. If you are a problem solver and enjoy working on an exciting and fast-paced environment, this may be the perfect opportunity for you to join us and take your career to the next level.
Responsibilities :
- Communicate effectively with customers, including expectations for callbacks and follow-up on their issues.
- Handle technical issues of different complexity and help other members of the team.
- Collaborate with other support teams, Engineering and other internal departments to help resolve critical issues.
- Cross train on multiple technologies to effectively build and support product/technology portfolio.
- Troubleshoot, diagnose & resolve customer issues independently, making use of the resources available to you.
- Keep all the ongoing cases documented and up to date in the case management system.
- Promote and maintain a high quality, professional, service orientated Cervello image amongst internal and external customers.
- Works in adherence to defined processes and procedures implemented in the organization
- Maintain and continually upgrade technical understanding of products and technologies.
- Build and maintain solid working relationships with the members of the team.
- Write and/or edit knowledge articles for every issue resolved.
Desired Skills & Experience:
Required:
- One or more Salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud, DEV-401)
- Customer relationship management (CRM) application experience (e.g. Salesforce, Siebel, Eloqua, Marketo) as well as integration tools (Pervasive, Informatica, Boomi)
- Apex development skills including triggers, web services and Visual Force integration
- VisualForce development
- Salesforce integration skills including with third-party ERP systems
- Strong development skills and an ability to deliver customer driven solutions
- Strong communication skills, both written and verbal
- College degree
Preferred :
- Two+ years of development experience with Java, .Net, JSP/ASP
- One or more salesforce.com certifications (ADM-201, Sales Cloud, Service Cloud, DEV-401)
- BA in Computer Science or related field
Location : Bangalore
Saturday, November 7, 2020
Salesforce Developer - Apex/Visual Force (5-8 yrs) (Huquo)
SSIS Developer - Informatica/Power Center (3-7 yrs) (Huquo)
Job Description :
Basic Function :
- The ETL developer is responsible for the development, unit testing and implementation of data integration solutions for Consulting / clients.
- Responsible for importing, cleansing, transforming, validating and analyzing data with the purpose of understanding or making conclusions from the data for data modeling, data integration and decision making purposes.
- The primary role will be developing and unit testing ETL mapping/jobs based on the requirement document (HLD/LLD/STM) which will be provided by Lead or Client and fixing defects in QA and UAT process.
- He should also possess good knowledge on Databases, Linux/Unix environment to perform his daily tasks and should have exposure to data model and concepts of Data warehouse to create ETL jobs for dimension and fact tables.
Essential Functions :
- Create LLD/STM documents, develop, test, and deploy data integration processes using Talend Open Studio
- Collaborate with onshore/offshore lead designers, analyze LLD/STM, translate & apply business rules to data transformations
- Adopt integration standards, best practices, ABC framework etc while creating ETL jobs.
- Performs data validation, cleansing and analysis.
- Tests, debugs, and documents ETL processes, SQL queries, and stored procedures
- Analyzes data from various sources, including databases and flat files
- ETL development, deployment, optimization, support and defect fixes.
- Develop error handling processes
- Create and implement scheduling strategy
- Possess good knowledge of Agile and Waterfall methodologies.
Skills :
- 4-6 years of experience with Talend Open Studio.
- Experience with Informatica PowerCenter and SSIS are a definite plus
- Working knowledge of Java is preferred
- Advanced knowledge of ETL, including the ability to read and write efficient, robust code, follow or implement best practices and coding standards, design/implement common ETL strategies (CDC, SCD, etc.), and create reusable/maintainable jobs
- Solid background in database systems (such as Oracle, SQL Server, Redshift and Salesforce) along with strong knowledge of PL/SQL and SQL
- Knowledge and hands on of Unix commands and Shell Scripting
- Good knowledge of SQL, including the ability to write stored procedures, triggers, functions etc.
- Knowledge of relational and dimensional database structures, theories, principles, and practices
- Knowledge on data model to develop Dimension and Fact mappings/jobs.
Work Experience Requirements : 4+ years of Data Warehouse/Business Intelligence work experience required working with Talend Open Studio and Java
Apply Now
Zelus India - Lead Salesforce Consultant - SOQL/SOSL (5-15 yrs) (Zelus India)
Service Cloud:
Skill set
- Proficiency in configuration and customization in Salesforce.com, Apex and Visual force technologies.
- Good understanding of overall SFDC architecture & landscape.
- Good knowledge & work experience in SFDC configuration, customization, programming with APEX
- Class / Triggers / APIs, Visual Force, SOQL, SOSL and implementing new instances of Salesforce.com application from scratch.
- Hands on work experience with Salesforce.com web services, WSDL and experience in other integration aspects is desirable.
- Good work experience in Reports and Dashboards.
- Deployment experience using ANT tool or change set
- Thorough understanding of object oriented concepts
- Understanding of Javascript, Javascript framework such as Jquery, AngularJS, ExtJS, etc.
Dev 401 Certification, Dev 501 (Added Advantage)
Responsibilities :
- Understand the technical specification and develop features/modules using Apex/Visualforce technology for salesforce.com based web/mobile applications
- Perform unit testing for the modules developed
- Perform peer code reviews and debug source code
- Perform deployments using ANT and change sets
- Perform technical root cause analysis and outline corrective action for given problems
- Contribute towards technical documentation & building prototypes
- Participate in technical discussions within the project team and status meetings with the customers
- Support train new end users on the salesforce.com application
- Good communication skills. Must be able to manage interactions with various stake holders across multiple countries.
Apply Now
Salesforce Commerce Cloud Developer - RESTful Webservices (4-6 yrs) (Jobonymous Enterprises)
Job Description :
- Experience in developing business solutions using SFCC (Demandware).
- Good knowledge of SFCC or Demandware Script, XML, HTML5, CSS, Ajax, jQuery, JSON object definition, Java OOP or Node.js.
- Expertise in RESTful web services, Ajax-driven client applications, and include advanced JavaScript architectures.
- Hands-on experience in SFRA
- Strong SQL knowledge
- Strong background of World Wide Web Consortium (W3C), accessibility guidelines, model-view-controller (MVC), agile development, and tools.
- Experience in using Pipelines, JS controllers, Internet Store Markup Language (ISML) templates, and real-time data exchange using web services.
- Hands-on experience of integrating custom services into SFCC. Good exposure of payment, tax, and operation management suite (OMS) integrations.
- Good understanding of Business Manager and configuring jobs.
- Good understanding of technical reports and Demandware limitations, such as quotas.
- Proficient in Demandware foundational concepts with good knowledge of SiteGenesis, UX Studio, content assets or slots, and Demandware Catalog.
- SFCC certification would be preferred.
- Excellent written and verbal communication skills.
- Motivated to complete tasks independently.
- Candidates ready to join sooner will be preferred.
Apply Now
Salesforce Commerce Cloud Developer - Solution Implementation (2-7 yrs) (Chaitanya Placement Agency)
We are looking for extraordinary talented candidates for one of our well known IT Client in Indore.
Details are as follows :
Company Name : Not Disclosed
Website : Not Disclosed
Position : Salesforce Commerce Cloud Developer
Experience - 2-6 Years
Bond - 1 Year for Experienced
Salary Range - 2.0p.a. to 10.0p.a.(Below)
Joining Date - Immediate / 15days / 1 Month
Job Description :
1. Implementations of Salesforce Commerce Cloud solutions.
2. From build and test to deployment and successful go-live.
3. Design/code reviews, architecture, training to customer and partner teams
4. Development work, product extensions/integrations, solution & performance optimizations, and supporting ad-hoc
5. Salesforce Commerce Cloud, related products and technologies, and the eCommerce industry
6. Offer coaching and support to team lead and developers
7. Experience implementing web applications using Cloud / SaaS technologies (e.g. AWS, Heroku)
8. Professional Services or consulting experience in customer-facing environments
9. Salesforce Commerce Cloud/ Demandware or other eCommerce platform experience
Interested candidate share their updated CV with following information :
Exp.(overall) :
Exp (Relevant ) :
Current CTC:
Expected CTC:
Notice :
How soon you can join :
Current Location :
Ready to relocate :
Any reference from you would be highly appreciated
Apply Now
Team Lead - Applications/Production Support - Java/SQL (10-12 yrs) (Recruitment Firm)
Job Description :
- The Team Lead provides leadership and management for the Alert Response Team (Monitoring/Alert Service, L1 Application Support). The role is an intensely operational one, requiring the incumbent to be conversant with the technologies like ERP/CRM, SQL, 3 tier architecture, Java and enterprise service management tools like Service Desk, Manage Engine, Salesforce, Remedy, & Service Now and tools used in a modern NOC/Enterprise Command Centre.
- The Team Lead also provides input into the evolution of the Service Delivery model, driving the adoption of the ISO20000 Service Management standard. The ART Team perform 24x7 monitoring of application availability, performance and initial triage of Product related incidents.
- Actively monitor the Hosted/Cloud Customer Application & Infrastructure Environment.
- Reactively resolve any incidents that occur and ensure these are responded to promptly, professionally and within agreed SLAs
- Perform scheduled changes validations within specified maintenance or change windows ensuring desired application behavior and functionalities are thoroughly tested.- Complete regular operational activities to maintain environments with minimal disruption and higher availability.
- Proactively Monitor Infrastructure and Application Components to improve customer experience.- Drive Automation and Develop monitoring tools for effective monitoring by eliminating NVA.
- Core to this role is driving : Strict SLA compliance at all stages (first response, updates, service restore, service repair, etc.)
- Process adherence across the team
- Training, coaching, mentoring and knowledge capture & exploitation to attain and maintain the highest possible levels of technical competency and capability
- Continual performance improvement : including increasing the proportion of incidents that are resolved at L1 (fixed on first contact), driving down time-per-incident and touches-per-incident, automation.
Responsibilities :
- Ensure adequate coverage for the 24/7/365 environment so that the Co's Cloud & Hosted environments are running effectively at all times which includes continuous monitoring of all services, response/resolution of incidents and ensuring that every reasonable effort is made to restore service as quickly as possible in the event of an outage.
- Coach and mentor senior and junior technicians to ensure personnel are working issues as efficiently and accurately as possible in a team-oriented professional culture.
- Meet very aggressive environment availability, MTTR, and ticket handling objectives while providing hands-on leadership during application events.
- Develop, refine, and document monitoring policies, processes, procedures, and associated systems requirements and drive their implementation and use as per pure ITIL V3 Framework and Co's processes.
- Work with various Customer facing support functions to support and provide operational and application validation services thereby improving CSAT.
- Develop and report on metrics for the performance of the Product and individual employees, including but not limited to MTTR, # of escalations, and tickets.
- Drive technical staff to monitor and resolve customer issues and accomplish objectives by being a role model to impress upon staff to be self-motivated with the ambition to problem-solve, learn and create their own mechanisms for resolving issues and most importantly, communicate effectively with the ability to work in a team environment.
- Willing to take ownership and take on other duties as assigned.
- Should have experience of working as Incident Manager for Cloud & Managed service environments
- Work with ART Manager and Leads to assign responsibilities and ensure that all duties are completed in a timely and professional manner
- Build fundamental scalability into the ART through automation of repetitive tasks, elimination of unnecessary work-cycles
- Day-to-day support of direct reports including frequent 1:1 meeting, performance reviews: half and full-year, monthly KPI feedback and quarterly R&R recommendations, escalating wherever necessary
- Drive behavior and practices around structured trouble-shooting methodologies with the clear imperative to restore service first
- Drive technical and professional competency development in ART to handle additional proactive services and create value differentiator for customers
- Escalation point for internal and external Customers for all team matters
- Manage the rota of team/resources and handle shortfalls from the available resources.
- Develop positive relationships across the Team and Company to ensure communication is open and transparent, facilitating early identification of issues and risks and agile exploitation of business opportunities
- Implement processes to measure, manage, standardize and improve the key activities in the ART (Alert & Response team).
- Strong experience working with Incident, Problem, Change and Service Request ticketing systems
- Experience with Structured Troubleshooting methodologies
Qualification :
- Extensive experience in a managing Enterprise command center or NOC for application and infrastructure environment involving a geographically distributed support model including 3+ years of experience at managing people and handling people management responsibilities.
- Must have managed 24x7 infrastructure operation for US-based organization
- Hands-on Experience in Incident handling and Operations : SLA, Escalation and Notification, Workload tracking.
- Experience in overseeing Global Command Center or NOC/SOC operations to support Customer Hosted Infrastructure and/or server administration
- Strong background in enterprise management tools like Manage Engine, Service Now, Tivoli, CA Unicenter, BMC, HP Open view/Operation Center would be an advantage.- Experience of managing help desk workflows, processes and SLA matrix using tools like Service Desk, Remedy or similar tools
- Experience working with a geographically distributed team with different cultures is a plus.
- Well-versed in Windows, ERP/CRM, SQL, 3 tier architecture, Java, & JBOSS.
- Proven strong interpersonal skills. Strong verbal and written communication skills. Collaborates with colleagues across the organization to get things done.
- Must be able to demonstrate experience in making final decisions on administrative or functional activities of a Co's Cloud System Operation Center.
- Experience working in and with cross-functional teams.
- Certifications in ITIL (IT Service Management), MS SQL, MCP, PMP preferred
- Strong problem solving and troubleshooting skills required
- Ability to identify, isolate and analyze Application, Infrastructure (Server, Database) & Network related incidents and operational processes and then drive corrective/preventative action plans working with required stakeholders (internally/externally).
- Strong working knowledge on ITIL (Incident / Problem / Change / Availability Management) and carry the knowledge of managing true SaaS, Cloud, and Hosted Operations environment.
- Broad knowledge of labor-management, ERP, or similar domain, product/systems.
- Exhibit leadership qualities and earn the respect this empowered position requires.
- Ability to multi-task and prioritize projects, time management, and practice detail-oriented organizational skills.
- Experience preparing and writing demonstrations, proposals, policies, procedures, job descriptions, and schedules.
- Self-motivated; ability to maintain excellence in service with minimum supervision.
- Use of good judgment and a sense of urgency in the decision-making process when assessing problems/situations.
- Prior experience in supporting customer applications with Windows, Linux Red-Hat environments, including JBOSS and Java.
- Experience in scheduling, preparing presentations and status reports.
Apply Now
Wakencode Technologies - Senior Salesforce Developer - Apex/Visual Force (3-7 yrs) (Wakencode Technologies Private Limited)
Roles & Responsibilities :
- Design, Configure and Develop solutions within the Salesforce platform to support our client's critical business functions and meet project objectives, client requirements, and company goals.
- Design, Configure and Develop a solution that integrates and automates data interfaces between Salesforce and client Third-Party systems.
- Assists in complex unit test case development perform Quality Assurance coding and design review, conducts complex impact analysis, and performs operational support, enhance vendor products and integrated with Client systems, and identifies and recommends appropriate improvement opportunities
- Effectively communicate with management, scrum master, test engineers, product owners, and other agile team members to design strategies that ensure the continued growth and innovation of the platform.
- Responsible for monitoring and handling a team.
Required Skills :
- Extensive knowledge of Salesforce concepts, strategies and Salesforce methodologies
- Experience in Salesforce Configuration, Customization, Security Access, Workflow Approvals, and Data Validation, Data Utilities, Analytics, Sales, Customer Service in Salesforce.com CRM
- Conversant with SFDC Application Lifecycle Management, best practices in design/development
- Hands-on experience in Apex, Batch, Trigger, SOQL & SOSL, Apex unit testing.
- Strong Experience in lightning development.
- Experience in data import/export using Data Loader.
- Should have experience in leading and managing a team.
- Professional experience in Salesforce Custom Application Development with Lightning/Classic, Visualforce
- Experience with object-oriented programming and maintenance projects (Java) with knowledge/