A Senior Developer needs to conduct the following responsibilities at work :
- Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
- Perform a thorough analysis of requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
A successful analysis results in :
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- A Senior developer must discuss the approach with TL/TM or an onshore TA and finalize the ETAs.
- Develop high-quality scalable code by
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
- Follow DevOps processes i.e.
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with Clayton and code review feedback points shared by TL/TM.
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team's timezone (whenever required).
- Focus on learning & development by
- Setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in skill development of peer developers.
- Enhance skills and capability in USABILITY focussed development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Required Experience and Qualifications :
Required - Minimum 5 - 7 years experience in Software Development
Required - Minimum 4 years experience with SFDC
Required - Good in communication and interpersonal skills
Required - Certified Salesforce - Platform Developer I
Required - Minimum Bachelor's Degree in Engineering or Science
Monday, November 30, 2020
Senior Developer - Salesforce (5-7 yrs) (M&M)
Technical Lead - Salesforce Technology (3-5 yrs) (Serving Skill)
Job Summary : The core function of the Technical Lead (TL) is to comprehend design details and manage the execution of the technical solution, working closely with the Technical Architect.
Role Responsibilities to the Internal Project Team :
- Direct and manage developer resources to accomplish project goals
- Develop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions
- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues
- Manage deployments and version control
- Assist the Technical Architect in aspects of solution design
- Escalate issues or bugs that might impact the project or potential for customer success
Role Requirements & Qualifications :
- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.
- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills
- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)
- Precise and effective customer and team communications and presentation skills
- Understand technology application within business
- A proven ability to manage multiple, competing priorities simultaneously
- Understand key concepts of user-centered design and design thinking
- Technically supporting developers with their tasks
Required :
- Minimum Bachelor's Degree or any other equivalent Degree in Computers Required Experience
- Work Experience with Salesforce integrations
- Minimum 5+ years of Overall work experience
- Minimum 2 - 3 years implementing Salesforce Integration & Lightning development projects
- Minimum 3+ years Vlocity project experience around Health, Insurance Industries
Benefits : Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.Job Type: Full-time (Flexible with remote working option, if outside Bangalore)
MUST HAVES :
- Required - Minimum 3 year experience with Salesforce development.
- Required - Minimum 36 months of experience with Vlocity Development.
- Required - Minimum Bachelor's or Equivalent Degree in Computers
- Required - Vlocity certification
- Required - Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc
- Required - Good in communication and interpersonal skills
Notice Period : Less than 45 days
STRICT NO NOS : Less than average 18 months per employer.
Notice Period : 30 Days+
NICE TO HAVES :
- Nice to Have - CPQ Work Experience
- Nice to Have - Experience working with US based / headquartered companies
- Nice to Have - Work Experience in Healthcare & Insurance Industry.
TARGET COMPANIES : IBM, Accenture, Tech Mahindra, Vlocity
ADDITIONAL GUIDELINES :
Job Title : Technical Lead
Interview Process: India Tech Interview --> US Tech Interview --> HR Interview
Mode of Interview: Video Call (zoom) (Mandatory)
Office Location : Remote Work Opportunity available (PAN India), Base office: Bangalore
Salary Breakup : All fixed salary + Annual Bonus + Retirals
Reporting Structure: Technical Lead -->Tech/Development Manager--> General Manager
Required - Minimum 3 year experience with Salesforce development. ? -
Q2. Required - Minimum 36 months of experience with Vlocity Development. ? -
Q3. Required - Minimum Bachelor's or Equivalent Degree in Computers ? -
Q4. Required - Vlocity certification ? -
Q5. Required - Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc ? -
Q6. Required - Excellent in communication and interpersonal skills. Have you check if the candidate is fluent in English? -
Q7. Has candidate changed more than 3 jobs? -
Q8. Notice Period: 30 days and less? If higher, please check if the notice period is negotiable up to 45 days over a confirmation mail from the candidate. -
Q9. Nice to Have - CPQ Work Experience
Q10. Nice to Have - Experience working with US based / headquartered companies
Q11. Nice to Have - Work Experience in Healthcare & Insurance Industry.
Q12. Notice Period: 45 Days and less? If higher on Notice period, please check with the candidate if it is negotiable up to 45 days and get a confirmation over a mail. -
Q13. Recent Position/Designation? -
Q14. Reason for change? -
Q15. Recently worked with any US counterparts? -
Q16. Valid US Visa? -
Q17. Salesforce Exp (Years) -
Q18. Vlocity Development Exp (Years) -
Q19. Certifications -
Apply Now
Technical Lead - Salesforce Development - Apex/Visual Force (4-8 yrs) (Serving Skill)
Job Summary:
The core function of the Technical Lead (TL) is to comprehend design details and manage the execution of the technical solution, working closely with the Technical Architect.
Role Responsibilities to the Internal Project Team:
- Direct and manage developer resources to accomplish project goals
- Develop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions
- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues
- Manage deployments and version control
- Assist the Technical Architect in aspects of solution design
- Escalate issues or bugs that might impact the project or potential for customer success
Role Requirements & Qualifications:
- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.
- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills
- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)
- Precise and effective customer and team communications and presentation skills
- Understand technology application within business
- A proven ability to manage multiple, competing priorities simultaneously
- Understand key concepts of user-centered design and design thinking
- Technically supporting developers with their tasks
Required - Minimum Bachelor's Degree or any other equivalent Degree in Computers
Required Experience
- Work Experience with Salesforce integrations
- Minimum 7 years of Overall work experience
- Minimum 4 years implementing Salesforce Integration & Lightning development projects
- Minimum 3 years Vlocity project experience around Health, Insurance Industries
Nice to Have - CPQ Knowledge.
Benefits:
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type: Full-time (Flexible with remote working option, if outside Bangalore)
Apply Now
Technical Lead - SFDC Implementation (7-10 yrs) (Serving Skill)
Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and innovative solutions, developing high-quality code and guiding a team of devs or sr. devs. A Tech. Lead is expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems- integration.
A Tech. Lead needs to conduct the following responsibilities at work -
Billability of at least 32 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
Perform thorough analysis by :
- Understanding business/functional needs of the project and correlating it on individual task levels
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.
- Evaluate whether stated requirements (or a part) can be achieved via configuration before opting for coding.
- Determine all hidden use cases
- Framing workarounds for any identified blockers, challenges or risks
- Ideating optimal solutions for complex requirements
- Sharing impact analysis results with stakeholders
- Evaluating the feasibility of using any library assets/components (either already sold or not)
- A Tech. Lead must discuss the approach with TM or an onshore TA and finalize the ETAs.
Develop high-quality scalable code by -
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Perform time-bound R&D for any unknown or newer areas
- Architect/engineer and/or audit the codebase
- Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
- Identify/develop reusable code components and suggest the same to Foundry panel
- Mentor, assist, and review peer devs/sr. devs and promote the best engineering practices Document, review and deliver CDDDs
- Ensure DevOps processes is followed across the team i.e.
- All devs/sr. devs are using recommended IDEs
- Ensuring daily code check-in/check-out
- Performing diligent functional code reviews
- Ensuring that code stays in compliance with Clayton
- Ensure good health of project repos
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
- Ensure the team is in sync with project/product/sprint movements
- Ensure the team has a definite plan of action for the day
- Ensure consolidated DSRs are sent by EOD
- Ensure decent overlap/availability in onshore team's timezone (whenever required)
- Facilitate learning & development for self and the team by -
- By setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and Identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release notes discussions, and help in skill development of peer devs/sr. Devs
- Become an expert in USABILITY based design and development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
- Obtain and maintain certifications related to Salesforce, nCino, Vlocity, Mulesoft, Marketing Cloud.
Required Experience and Qualifications:
Required - Minimum 7 - 10 years experience in Software Development
Required - Minimum 6 years experience with SFDC
Required - Good in communication and interpersonal skills
Required - Certified Salesforce - Platform Developer I
Optional - Certified Salesforce - Platform Developer II
Required - Minimum Bachelor's Degree in Engineering or Science
Benefits
Industry-leading benefits including Health Insurance offered. Will be part of a US-based/headquartered company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore)
Apply Now
Senior Developer - Salesforce/Vlocity (3-5 yrs) (Serving Skill)
Job Description :
Job Summary :
A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Sr. Developer is expected to possess expert-level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
Responsibilities and Duties :
A Senior Developer needs to conduct the following responsibilities at work :
- Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
- Perform thorough analysis on requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
- Billability of at least 40 hrs per week (Util Target). The resource needs to ensure that assigned hours are utilized on each project.
A successful analysis results in :
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- A Senior developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager)or an onshore TA and finalize the ETAs.
- Develop high-quality scalable code by
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document design and architecture
Follow devops processes i.e. :
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team's timezone (whenever required).
- Focus on learning & development by
- Setting goals for the quarter in alignment with the Company goals.
- Constantly perform self review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute on knowledge sharing initiatives and help in skill development of peer developers
- Enhance skills and capability in USABILITY focussed development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
- Obtain and maintain certificates for Vlocity Development
Required Experience, Skills and Qualifications :
Qualification :
- Required - Minimum 1 year experience with Salesforce development.
- Required - Minimum 18 - 24 months of experience with Vlocity Development.
- Required - Minimum Bachelor's or Equivalent Degree in Computers Science (BE/BCA/MCA)
- Required - Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc
- Required - Good in communication and interpersonal skills
Notice Period : Less than 45 day
Required - Vlocity Platform Developer certification;
Required - Work Experience in Healthcare & Insurance Industry.
Nice to Have - CPQ Work Experience
Optional - SFDC certifications (Administrator/ PD1)
Experience :
- Required - Minimum 3+ years experience in Software Development
- Required - Minimum 2 years in IT/Software companies with multinational footprint
- Required - Minimum 1 year experience with Salesforce development.
- Required - Minimum 18 - 24 months of experience with Vlocity Development.
- Required - Experience working with US based / headquartered companies
- Good in communication and interpersonal skills
Benefits : Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type : Full-time (Flexible with remote working option, if outside Bangalore)
ADDITIONAL GUIDELINES :
Job Title : Senior Developer/Engineer
Interview Process : India Tech Interview --> US Tech Interview --> HR Interview
Mode of Interview : Video Call (zoom) (Mandatory)
Office Location: Remote Work Opportunity available (PAN India), Base office: Bangalore
Salary Breakup : All fixed salary + Annual Bonus + Retirals
Reporting Structure : Senior Developer -->Tech/Development Manager--> General Manager
Apply Now
Delivery Manager - IT Projects (10-15 yrs) (Qss Global)
Manages various IT projects and ongoing support including Salesforce, ServiceMax, SAP, SharePoint and various other enterprise cloud and on-premise applications. PMP- or equivalent certification preferred.
Job Description :
1. Maintain project documentation in accordance with best practices.
2. Works under the guidance of the (Center of Excellence) office to align various solution components with end-to-end business processes and other enterprise architecture.
3. Manages resources usage and allocation for projects.
4. Manage and conduct business requirement, gap analysis and function requirement workshops with key business users and stakeholders.
5. Ensure deliverables and project milestones are met.
6. Proficient in using MS Project and be able to manage resource load balancing and deliver the project in time and in budget.
7. Perform end-of-phase reviews with the COE team and Management office and consultants/ vendors.
8. Reports deviations and non-compliances to COE office.
9. Maintain costs and risk documentation and report to the COE.
10. Follow-up with stake holders, key users, core team and consulting team to meet the project objectives and deliverables.
11. Interact with Business core team for gap analysis and fitment.
12. Manage and track project changes and resolve issues that result from such changes.
13. Identify, analyze, respond and monitor project risks and escalate as required.
14. Be able to monitor support SLAs and document monthly KPIs (Key Performance Indicator).
15. Document Design Consideration and keep it up to date for any new and existing projects.
16. Support with internal personnel, auditors and regulatory bodies, etc.
17. Manage the Application Support team for performance, skill update and training.
Certification & Skills Required :
1. To perform this job successfully, an individual must have a thorough understanding of project management and usage of project management tools for management and reporting. Excellent interpersonal, verbal and written communication skills are required.
2. Must demonstrate ability to define problems, collect data, establish facts, and draw valid conclusions, as well as interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
3. Knowledge of Salesforce, ServiceMax, SharePoint, SAP applications, preferred.
4. Ability to define systems strategy, develops systems requirements, and implements practical business solutions under multiple deadlines.
5. Ability to collaborate with business users and stake holders to resolve problems.
6. Superior organization and project management skills.
7. Ability to interact with all levels of the company top to bottom, including most senior company management
8. Must be Hands on Application Support of at least one core Application.
Apply Now
Website Developer & SEO Specialist - CRM/CMS (1-3 yrs) (headway consultant)
Job Description :
In this role, you will be responsible for both back and front-end development, including creating WordPress themes and implementing plugins. As the WordPress Developer, Shopify awareness you should have a strong understanding of CMS/CRM systems and current industry trends. You will need to work self-directed, as well as collaborate with the creative, account and digital teams to develop digital solutions and assets that efficiently meet agency (and client) objectives.
What you'll do :
- Develop responsive WordPress sites and landing page or Shopify
- Customize WordPress themes
- Work closely with the creative team to match visual design intent
- Oversee website migrations
- Integrate data from various back-end services and databases
- Manage 3rd party API integration
- 1+ years relevant SEO and marketing experience, ideally in an agency
- Good understanding of search performance marketing, conversion, and online customer acquisition
- In-depth knowledge of Google Analytics, Google Tag Manager, and Google Search Console
- Communicate with the project managers on product timing and deliverables
- Work with digital team to implement analytics/campaign tracking tag
- Experience or good familiarity with SEO research tools such as Moz, SEMrush, Ahrefs, and AWR
- Experience or good familiarity with CRMs such as Hubspot, SalesForce, Pardot, and Sugar
- Experience or good familiarity with testing and analytics tools such as VWO, Crazy Egg, HotJar, CallRail, and Mongoose Metrics
- Good experience using Google Sheets or Microsoft Excel
- Not afraid to work hard, be humble, ask questions, and learn new things!
- English proficiency
Salary - Rs. 22000
For now WFH
Location- viman nagar post covid
Apply Now
Senior Developer - SFDC (5-7 yrs) (Recruitment Firm)
A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Sr. developer is expected to possess expert-level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
A Senior Developer needs to conduct the following responsibilities at work :
- Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
- Perform a thorough analysis of requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
A successful analysis results in :
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- A Senior developer must discuss the approach with TL/TM or an onshore TA and finalize the ETAs.
- Develop high-quality scalable code by
- Following Salesforce.com standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
- Follow Dev Ops processes i.e.
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with Clayton and code review feedback points shared by TL/TM.
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team's timezone (whenever required).
- Focus on learning & development by
- Setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in skill development of peer developers.
- Enhance skills and capability in USABILITY focused development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Required Experience and Qualifications :
Required - Minimum 5 - 7 years experience in Software Development
Required - Minimum 4 years experience with SFDC
Required - Good in communication and interpersonal skills
Required - Certified Salesforce - Platform Developer I
Required - Minimum Bachelor's Degree in Engineering or Science
Benefits : Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type : Full-time(Flexible with Remote working, if outside Bangalore)
Apply Now
SFDC Developer - Lightning Component Framework (3-5 yrs) (Recruitment Firm)
Skills required:Salesforce development & lightning
A Developer needs to conduct the following responsibilities at work -
- Bill ability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
- Perform a thorough analysis of requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors. Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
Roles & responsibilities :
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- Develop high-quality scalable code.
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
- Follow DevOps processes i.e.
- Use recommended IDE's
- Ensure daily code check-in/check-out
- Stay in compliance with Clayton and code review feedback points shared by TL/TM.
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team's timezone (whenever required).
- Focus on learning & development by
- Setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in skill development of peer developers.
- Enhance skills and capability in USABILITY focused development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Required Experience and Qualifications :
- Minimum 2 - 4 years experience in Software Development
- Minimum 18 to 36 months experience with SFDC
- Good in communication and interpersonal skills
Optional - Certified Salesforce - Platform Developer I
Required - Minimum Bachelor's Degree in Engineering or Science
Apply Now
Technical Support Specialist - Troubleshooting (3-7 yrs) (HR Central)
Job Description :
- Provide technical and application support via phone as per the queues and customer needs.
- Understand the common problems faced with using the mobile Companion app and on-premise server to ensure accurate issue resolution to customers, backed with complete documentation.
- Understands basic issues related to the use and configuration of mobile apps, open protocols, APIs, servers, and enterprise/building system integrations to assist our customers and on site administrators solve problems
- Develop skills on problem analysis and resolving technical issues using it as learning while troubleshooting support cases real-time, including the correct use of knowledgebase articles.
- Contributes to new procedures and updates as needed.
- Works closely with Level 2 engineers to communicate and duplicate customer issues (in lab) and solve complex problems to provide customers with all-in-one support and solution experience.
- Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLA's and FCR (First Call Resolution) targets specified by the Sr. Manager.
Female Preferred