We are urgently looking to hire Application Support Engineer for our client based in Bangalore.
Please note : We are only preferring for candidates who can join immediately or within 15 days.
Location- Bangalore
Exp- 3+ years
Job Description:
If you are passionate about working with smart teams and passionate about providing high-quality service to Enterprise customers, this role could be perfect for you. We are looking for customer champion who drives alignment and impact across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.
You will be a part of our Enterprise Support team, which is focused on providing advanced support and product expertise to our customers. In this role, you will be an Application level II support engineer working on our most important customer accounts. You will work with other team members in Impelsys. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our most sophisticated customers.
You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Impelsys, and creating a wide and loyal customer base to the Impelsys products. You will perform triage, root cause analysis, debugging and troubleshooting across one-to-many Impelsys products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life. If this sounds interesting to you, apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.
JD:
- 3 to 5 years of experience in in Production Support/Application Support and Maintenance for a large end-user community.
- Experience in maintenance project with good debugging skill.
- Experience with MYSQL, PHP databases
- Have intermediate experience in writing queries, creating Views, Joining Tables, Index etc.
- Understanding of networks and relevant technologies, Web Applications, Administration of Web Applications, Apache, SSO, ADFS, AD, SFTP)
- Knowledge in any of the ticketing systems like JIRA, Salesforce.
- Ability to problem solve complex tickets, summarize root cause, recommend solutions and then escalate when appropriate
- Be a coach with how to present clear interview feedback for technical, soft skills, and Enterprise Support characteristics in both debriefs and write-ups
- Able to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps
- Act as a customer champion by being the voice of the customer Check communication channels to stay on top of and communicate effectively and proactively with the company or team updates
- Be the example that continues to drive until root cause is established with clear plans to resolve the customer issues.
- Assist your global teammates in driving long-running tickets in your areas of expertise to resolution.
- Challenges others to provide and dig into context and rise to tough occasions.
- Experience on (LMS) Learning Management System
- Experience in escalation handling
- Shift Timing: Basic support Requirement: 24- 7 support model.
- knowledge on healthcare domain / Learning platforms will be added advantages
Tuesday, September 22, 2020
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Areya Technologies - Salesforce Architect - Apex/Visual Force (7-10 yrs) (Areya Technologies)
Job Description :
Areya Technologies is experiencing tremendous growth and is looking to add a sharp Salesforce Architect to the team. In this role, you will make an immediate impact by performing the following functions :
- Should be capable of proposing and authoring Salesforce Architecture, both Technical and Solution.
- Should have good experience in building & implementing applications on the Salesforce platform (Force.com).
- Must be involved in larger scale Salesforce implementation projects.
- Should have experience developing software solutions, including coding, testing, and deployment.
- Candidate should have knowledge of Visualforce, Lightning, Apex, Salesforce REST API and Data Loader.
- Understanding the software engineering life cycle for development, and the concepts and practices required to implement effective information systems.
- Demonstrable experience in implementing solutions using Visual force.
- Experience of integrating Salesforce with 3rd party applications using Rest & Soap.
- Assess and determine the optimal solution to align business processes.
Experience & Skills :
- 8+ years industry / CRM experience, with minimum 7 years experience in Salesforce
- Deep and extensive knowledge, the experience of the Force.com technical platform including Apex, triggers, batch Apex, Lightning, Visualforce, etc.
- Knowledge of advanced Lightning and Visualforce components, Chatter API, including integration methods and tools
- Must already possess Salesforce Force.com Developer, Administrator, App Builder, Sales, or Service Cloud certifications.
- Knowledge of the Salesforce App Exchange ecosystem.
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Vlocity Developer - Salesforce CPQ (3-5 yrs) (Vikash Technologies)
Exp : 3 to 5 Yrs
Edu : BE/B.tech/MCA
Work Location : Remote Work Option Available ( Base Office Bangalore)
Responsibilities and Duties :
A Senior Developer needs to conduct the following responsibilities at work -
- Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
- Perform and plan code reviews with developers on a consistent cadence.
- Perform thorough analysis on requirements i.e.Obtain a deep understanding of the desired output.
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding.
Qualification :
Required - Minimum 1 year experience with Salesforce development.
Required - Minimum 18 - 24 months of experience with Vlocity Development.
Required - Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc
Required - Good in communication and interpersonal skills
Required - Vlocity Platform Developer certification;
Nice to Have - CPQ Work Experience
Apply Now
Salesforce Developer - Lightning Component Framework (5-7 yrs) (Vikash Technologies)
Salesforce Developer
Exp : 5-7 yrs
Edu : BE/B.Tech/M.Tech
Work Location : Bangalore ( Remote Work Option Available)
Job Description :
- Develop high-quality scalable code by
- Following Salesforce.com and /best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
Mandatory :
- Required - Minimum 5 - 7 years experience in Software Development
- Required - Minimum 4 years experience with SFDC
- Required - Good in communication and interpersonal skills
- Required - Certified Salesforce - Platform Developer I
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Areya Technologies - Salesforce Developer - Lightning Component Framework (2-4 yrs) (Areya Technologies)
We are looking for a Salesforce Developer to be part of our Salesforce Development team.
You should have mastery in the Salesforce platform including as an Apex developer.
Key Responsibilities :
- Work with a team of highly qualified senior Salesforce developers to build high class, enterprise-level Salesforce features.
- Highly proficient in Apex, SOQL, Webservices, Unit Testing, Triggers, Visualforce and all best practices.
- Lightning exposure is good to have
- Experienced with continuous integration, git, Jira, Agile development, etc.
- Excellent communication skills.
Desired Skills and Experience :
- At least 2 years of relevant experience in developing Salesforce platform/Force.com.
- Relevant experience in producing Visual Force/UI components according to Salesforce guideline and standards.
- Advanced skills with the Apex development environment including classes, triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
- Advanced skills in managing the source code control; execute tests; deploy packages and any other technical tasks related to the Salesforce.
- REST Web services.
- Excellent communication skills with the ability to present complex ideas in a clear, concise fashion
- A self-starter and innovative thinker with a keen interest in global customer support initiatives
- Java development background advantageous.
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EchoIndia - Salesforce Developer (3-6 yrs) (Echo India)
Job Description :
- Senior or principal level of understanding of Salesforce technologies
- Architect solutions using Salesforce technologies and Salesforce ecosystems
- Work closely with the ECHO Institute replication team and ECHO Digital solutions team based in the US to understand business goals and processes, gather requirements and translate those into Salesforce solutions. Outline process and timelines for implementation, testing, migration, rollout, training and ongoing administration
- Create and document processes, workflows and field maps
- Hands on configuration of Salesforce.com and Nonprofit Success Pack application
- Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce.com objects and functions
- Handle on-going customization/alteration of Salesforce.com including Nonprofit Success Pack to increase benefits and usability.
- Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment
- Design, create, and maintain user roles, profiles and hierarchies
- Create new reporting capabilities; Oversee data quality, migration and maintenance
- Experience building and maintaining various types of Salesforce communities.
- Strong understanding of various types of user licenses, their differences, and how to utilize appropriately.
- Expand use of Salesforce.com - attend planning meetings, assist with determining if /how Salesforce.com can be used in new ways
- Be our organization's SME on Salesforce.com
- Significant hands-on Salesforce.com experience on large scale projects/implementations
- Strong reporting background using standard reporting tools including standard Salesforce.com reporting functionality
- Great customer skills, professionalism and entrepreneurial attitude
- Minimum expectation of a Bachelor's degree OR equivalent
Education/experience :
- Desire to learn, quick thinker, analytical, detail oriented and creative problem solver
- Strong communication skills and ability to work in a cross-functional, globally distributed team
- Flexibility in work timings (ability to work periodically late evenings based on US time zone)
- Work may require some degree of travel (10-15%) - both domestic as well as international
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NeosAlpha Tech - Salesforce Architecture Expert - Apex/Visual Force (9-10 yrs) (NeosAlpha Technology)
we are searching for an experienced Salesforce architecture with 10 years of experience, should be very good in communication and confident. Comfortable to travel outside for the projects. Good to be certified in Salesforce. We need someone who can take charge of a project and deliver results that will make the organization more profitable.
Our ideal candidate could work on multiple projects simultaneously and translate business data into digestible information that improves corporate processes.
Role:-
Experience of one or more of Apex Coding, Triggers, Visual force and Lightning components
- Preferably, have one of more Salesforce certifications
- Manage new releases of SDFC and efficiently roll out new features.
- Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce .com objects and functions.
- Handle on-going customization/ alteration of Salesforce.com.
- Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.
- Create new reporting capabilities and respond to ad hoc reporting requests as needed.
- Maintain security including sharing rules and security levels.
- Design, Create and maintain user roles, profiles and hierarchies.
- Involvement in discovery workshops identifying technical requirements and supporting the elicitation of functional requirements.
- Produce solution designs that provide an overview of the technical solution and detail on solution features and how they will be implemented in the project/feature.
- Provide support and guidance to the development team when implementing features according to platform best practice.
- Support resource in estimating developer solutions for all projects or features
Experience in the following areas would also be useful:
- Designing and implementing complex integration patterns with external systems (the existing and target state payment gateways) where custom API-s are required together with MA TLS methods.
- Identity Management and IDP integration services, Platform Encryption implementation
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Intellect Design Arena - Senior Salesforce Developer - Lightning Design System (6-12 yrs) (Intellect Design Arena)
About the Organization:
- Intellect Design Arena, is a Polaris Group company, a global leader in Financial Technology for Banking, Insurance and other Financial Services. A uniquely focused Products business, Intellect addresses the needs of financial institutions in varying stages of technology adoption.
- Intellect embodies rich Intellectual Property and robust platforms & products across Global Consumer Banking (iGCB), Central Banking, Risk & Treasury Management (iRTM), Global Transaction Banking (iGTB) and Insurance (Intellect SEEC).
- With over a decade of continuous and significant research and development investment, the Intellect suite is the largest in the industry. Check more at intellectdesign.com
Job Location : Chennai/Gurgaon/Mumbai/Hyderabad
Requirement :
- The candidate must have 4+ year experience in Salesforce
- Experience in Salesforce Admin and APEX programming
- Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
- Proven ability to manage and resolve complex and ambiguous technical issues
- Hands on experience of building Lightning components, Lightning Connect, Lightning App Builder, Lightning Scheme Builder and Lightning Framework.
- Hands on experience with Sales Cloud, Service Cloud or Financial Services Cloud.
- Expertise in Salesforce workflows, UI design, reporting, dashboards and application roll outs.
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Salesforce Developer - Lightning Component Framework (3-9 yrs) (Recruitment Firm)
MUST HAVES :
Mandatory - 3 - 8 years of total experience
Mandatory - Minimum 4 Years experience with Salesforce development.
Mandatory- Minimum 12 months of lightening experience.
Mandatory - Minimum Bachelor's or Equivalent Degree in Computers
Mandatory - Good in communication and interpersonal skills
Notice Period 30 Days and Below only
nCino experience is HIGHLY PREFERRED
NICE TO HAVES :
Nice to Have - Architecture Experience
Nice to Have - Experience working with US based / headquartered companies
Nice to Have - Work Experience in Healthcare & Insurance Industry.
ADDITIONAL GUIDELINES :
Job Title : Senior Developer/Engineer
Interview Process : India Tech Interview --> Manager Tech Interview --> HR Interview
Mode of Interview : Video Call (zoom) (Mandatory) - Laptop only
Office Location : Remote Work Opportunity available (PAN India), Base office: Bangalore
Reporting Structure : Senior Developer -->Tech/Development Manager--> General Manager
Job Description :
- A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Sr. developer is expected to possess expert-level knowledge of Force.com platform and an analytical mind-set with a keen eye for detail.
- A Senior Developer needs to conduct the following responsibilities at work -
- Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
Perform a thorough analysis of requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
A successful analysis results in -
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- A Senior developer must discuss the approach with TL/TM or an onshore TA and finalize the ETAs.
Develop high-quality scalable code by :
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
-Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
Follow DevOps processes i.e.
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with Clayton and code review feedback points shared by TL/TM.
Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in the onshore team's time zone (whenever required).
Focus on learning & development by :
- Setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in skill development of peer developers.
- Enhance skills and capability in USABILITY focussed development
Apply Now
Salesforce Commerce Cloud Consultant - Demandware (1-2 yrs) (Talent Hunter Solution)
Experience in Demandware configuration, eCommerce implementation
Worked on multisite eCommerce platforms
- Extensive knowledge on SFCC core functions like Business Manager, Store location, Configuration feed, Merchandising, Storefront configuration, integrating DW cartridges, Developing Custom Cartridges, Creating REALM, and management
- Conceptually and technically aware of how Customer, Offerings, Product Catalog, Order management systems, Payment authorization end to end workflows
- Worked on Enterprise Architecture Integration involving 3rd party custom COTS products by leveraging on API's to support OMS, Inventory Management systems, CRM, Pricing, Taxation, etc.,
- Strong, realtime experience on API management; experience using Pipelines, JS Controllers, ISML Templates and Real-time data exchange using Web services, well versed SaaS-based cloud server
- Well versed on the Application side and server-side programming involving XML, HTML5, CSS, AJAX, jQuery, JSON object definition, Java programs, Node.JS
- Enabling SFCC to support Customer 360, Digital Plugins, Online shopping, DB experience - SQL, DB Schema, Procedures, Scripting
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Quality Assurance Engineer - Salesforce Testing (3-4 yrs) (Recruitment Firm)
Job Description :
- Minimum 3 year experience with Salesforce QA
- 3 years of Functional & Non-Functional Testing experience
- 3 years of experience with SFDC application testing
- 3 years of experience in Software Development Life Cycle
- MNC experience / Working with US/UK/Canada/ Europe counterparts.
- Minimum Bachelor's or Equivalent Degree in Computers
- Good in communication and interpersonal skills
NICE TO HAVES :
- Nice to Have - Automation Experience
- Nice to Have - Experience working with US based / headquartered companies
- Nice to Have - Work Experience in Healthcare & Insurance Industry.
- Develop a test plan based on the requirements and functionality, that covers functional testing (happy-path, negative, boundary/extreme, exploratory), regression, usability, data, integration, smoke/sanity, and performance/load testing.
- A QA engineer must discuss the approach with QA Lead or QA Manager finalize the test plan and LOE/ETAs.
Develop good quality test plans and test cases by :
- Following standards/best practices (ex. Test Case Best Practices)
- Leverage recommended frameworks (ex. Test Case Templates)
- Write comprehensive test cases validating all possible use cases, Including regression, smoke, and deployment tests
- Perform thorough testing following a test plan
- Retest all bugs, defects, and feedback issues reported
- Validate deployments through smoke/deployment testing
- Time-bound R&D for any unknown or newer tools or technologies
- Developing reusable test cases in a project (Regression, Smoke)
- Mentor, assist and review in junior QA's test plans
- Document and create client-specific and client-facing QA test plans
- Follow defined QA processes i.e.
- Use recommended JIRA process
- Ensure daily updates to JIRA tickets/test cases
- Stay in compliance with test case review and feedback with leadership
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels i.e. Emails, JIRA, Slack or Zoom meetings
- Be in sync with sprint/project/product teams
- Share your plan of action with QA Lead or QA Manager at the start of your day
- Sending consolidated DSRs to the entire project team by EOD.
- Ensure decent overlap/availability in the onshore team's time zone (whenever required).
- When on PTO make sure proper handoff occurs and no risks raised
- Lead client-facing QA calls (feedback triage, QA demos, test plan reviews, etc- )
Focus on learning & development by :
- Setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to knowledge sharing initiatives and help in skill development of peer QA engineers.
- Enhance skills and capability in usability focused testing
- Pursue and grow to understand of test automation and tools available
- Pilot new processes and tools
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Apply Now
Technical Architect/Lead - Salesforce B2B Commerce (4-10 yrs) (Zelus India)
Job Description :
- Experience with Salesforce B2B Commerce (Commerce Cloud/ Demandware) required
- Experience with B2B Commerce (CloudCraze) preferred
- Understand technical and functional design requirements
- Demonstrate the ability to cooperate with a variety of people and achieve results
- Anticipate client needs before they arise and present possible solutions or recommendations
- Ability to mentor junior technical team members and contribute to the team's standards of development
- Desire to work on a variety of projects with unique requirements
- Personal passion for development and learning
- Experience converting designs and wireframes to responsive interfaces using modern web technologies (CSS3, HTML5, JavaScript) Required
- Must be B2B Salesforce Certified.
Location : Bangalore
Experience : 4 to 10 Years
Skills Required : B2B COMMERCE (CLOUDCRAZE
Roles :
- Provide thought leadership in Salesforce B2B Commerce (Commerce Cloud/Demandware & CloudCraze) to promote best of breed culture and capabilities in Technical Services
- Establish and lead a program to drive consistent use of a Magnet 360 framework within customer initiatives and partnership
- Participate in providing solutions for client engagements
- Strong communication and documentation skills
- Collaborate with global team members to enable task completion
- Design, code, test, document, and deploy solutions
- Follow and contribute to technical processes, coding standards, and guidelines
- Participate in the enhancement of technical practices
- Manage tasks across concurrent projects with professional status reporting, escalation, process adherence
Desirable Skills : TECHNICAL ARCHITECTURE
Department : BANGALORE/SALESFORCE/FTE