Sunday, October 4, 2020

Salesforce Administrator/Pardot Specialist - Change Management & Integration (2-6 yrs) (Qss Global)

We are looking for Certified Pardot & Salesforce Developer and administrator with 2 + years of experience

Technical Skills: Workflow Rule, Process builder, User Administration, Data sharing settings, Maintain and Customize Sales and Service Cloud Applications, Build reports and Dashboards.

Job Description:

- Design and develop new landing pages in Pardot and integrate prospect generation with Salesforce and websites. Follow COE (Center of Excellence), best practices of development, administration and Deployment. 


- Provide help desk support to users of Pardot and Salesforce. Follow defined practices for documentation.

- Provide functional marketing insight to business core teams to enhance lead generation and with demonstratable models.

- Develop solution for requirement to nurture leads, increase lead generation and increase conversion rates.

- Setup and manage Salesforce & Pardot connectors

- Manage and update Salesforce page layouts & assignment blocks for Pardot Classic and Lightening views

- Create and map fields between Salesforce and Pardot

- Experience of engagement studio in Pardot

- Create prospect scoring models based on Email, SEO, Reporting and Analytics.

- Track performance of all email templates (opens, clicks etc.), forms/landing pages (completion rates etc.)

- Setup reports in Salesforce to view Pardot data (campaigns, attribution etc.)

- Data Migration of prospects and campaign from Salesforce to Pardot

- Enhance, change and modify existing application based on business requirements. Develop Dashboards and reports as per business requirements. Periodically impart training to users

- Support Helpdesk tickets of global users in Pardot and Salesforce.

Apply Now

Service Max Administrator - Salesforce/Apex/Visual Force (2-5 yrs) (Qss Global)

We are looking for certified ServiceMax Administrator for an MNC organisation.

Job Description :

- Design and develop new applications on Salesforce&ServiceMax Platform. Follow COE (Center of Excellence) best practices of development, administration and Deployment. Provide help desk support to users of ServiceMax. Follow Defined practices for documentation.

- Develop new and enhance Custom objects, visualforce pages, Controllers (standard, Custom & Extension to implement logic of visualforce), Apex triggers Workflows, Validation rules and Triggers.Implement and enhance security, through permission sets, profiles and maintain integrity of data.Work on Process builder for updates on objects.Create logical email alerts and notification.Integrate orgs using REST and SOAP Services.Integrate Applications using Middleware

- Work on Servicemax and Salesforce Customer and Partner Communities. Develop managed packages. Develop dynamic code if required for real time testing. Deploy from sandbox to Production.

- Support Helpdesk tickets of global users in Salesforce and serviceMax.

- Support ServiceMax patch/ release level upgrades, testing and production deployment

Certification &Skills Required : 

- Certified ServiceMax Developer and Administrator.

- Certified Salesforce Developer and administrator is Plus

- Languages & Web: Java, Apex, Visual Force, C++, XML, HTML5, PHP, JSON, Python, jQuery, JavaScript

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Tech Lead/SFDC Lead - Salesforce Technology (7-10 yrs) (Recruitment Firm)

Job Requirements :

Required Experience and Qualifications

Required - Minimum 7 - 10 years experience in Software Development

Required - Minimum 6 years experience with SFDC

Required - Good in communication and interpersonal skills

Required - Certified Salesforce - Platform Developer I

Optional - Certified Salesforce - Platform Developer II

Required - Minimum Bachelor's Degree in Engineering or Science

A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and innovative solutions, developing high-quality code and guiding a team of devs or sr. devs. A Tech. Lead is expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems- integration

- A Tech. Lead needs to conduct the following responsibilities at work -

- Billability of at least 32 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.

- Perform thorough analysis by understanding business/functional needs of the project and correlating it on individual task levels

- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.

- Evaluate whether stated requirements (or a part) can be achieved via configuration before opting for coding.

- Determine all hidden use cases

- Framing workarounds for any identified blockers, challenges or risks

- Ideating optimal solutions for complex requirements

-Sharing impact analysis results with stakeholders

- Evaluating the feasibility of using any library assets/components (either already sold or not)

- A Tech. Lead must discuss the approach with TM or an onshore TA and finalize the ETAs.

- Develop high-quality scalable code by -

- Following Salesforce.com and Silverline-CRM standards/best practices

- Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture

- Write comprehensive test code asserting all possible use cases

- Perform thorough unit tests

- Fix all bugs reported from QA/UAT

- Work on deployments through recommended tools and methodologies.

- Perform time-bound R&D for any unknown or newer areas

- Architect/engineer and/or audit the codebase

- Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs

- Identify/develop reusable code components and suggest the same to Foundry panel

- Mentor, assist, and review peer devs/sr. devs and promote the best engineering practices Document, review and -deliver CDDDs

- Ensure DevOps processes is followed across the team i.e.

- All devs/sr. devs are using recommended IDEs

- Ensuring daily code check-in/check-out

- Performing diligent functional code reviews

- Ensuring that code stays in compliance with Clayton

- Ensure good health of project repos

- Facilitate proactive communication with project/product teams i.e.

- Use all relevant channels - Emails, JIRA, Slack or Zoom meetings

- Ensure the team is in sync with project/product/sprint movements

- Ensure the team has a definite plan of action for the day

- Ensure consolidated DSRs are sent by EOD

- Ensure decent overlap/availability in onshore team's timezone (whenever required)

- Facilitate learning & development for self and the team by -

- By setting OKRs for the quarter in alignment with the Company goals.

- Constantly perform self-review and Identify improvement areas

- Seek timely assistance from Reporting Managers

- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release notes discussions, and help in skill development of peer devs/sr. Devs

- Become an expert in USABILITY based design and development

- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.

- Obtain and maintain certifications related to Salesforce, nCino, Vlocity, Mulesoft, Marketing Cloud.

Apply Now