Job Responsibilities :
- Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
- Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
- Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
- Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
- Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
- Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
- Collaborate with various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance
- Contribution towards building the salesforce practice and pre-sales
Job Skills & Qualifications :
- Bachelor's degree in computer science or equivalent
- Minimum work experience 6 to 8 years of software development and 6 years of Salesforce application development
- Self-motivated and creative
- Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript Sales Cloud/ Service Cloud, SFDX
- Experience in multi-system integration
- Experience in source code control
- Salesforce Developer Certification - Platform developer 1 & 2
- Experience developing customer-facing applications
- Experience in Salesforce community development
- Experience in Agile methodology
- Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
- Sales and Service Cloud including Customer and Partner portal(community) development experience.
- Working knowledge of force.com sites will be an advantage. Force.com Migration Tool, Web Services/SOA & Metadata APIs.
- .com Architecture, Design, Development, Administration and Operational Support required.
- Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
- Strong SDLC experience
- Services Oriented Design Principles (SOA)
- com Certified Force.com Developer
- Object-Oriented Development Skills
- SQL, RDBMS experience.
- Experience in Force.com product will be an advantage
- Minimum 3 years as Salesforce Architect
- Minimum 6 years in Salesforce development
- Salesforce PD1 and PD2 certificate is mandatory
- Very Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
- Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
- Notice Period : 60 Days and less notice period only.
- Must have good communication so ensure you have a lengthy conversation with the candidate
- Stability is a must, cannot consider candidates changing organizations in less than 2 years
Wednesday, October 14, 2020
Technical Architect - Salesforce Platform - Apex/Visual Force (10-16 yrs) (SMVA Consultants)
Financialforce Technical Consultant/Architect (5-10 yrs) (ApicalGo Consultancy)
Financialforce/Salesforce Technical Consultant Opportunity With Experience In Financialforce Accounting/Salesforce, Psa, Revenue Mgmt, Gridbuddy And Mktg Cloud (Sugar CRM)
Key Accountabilities :
- Understand business rules/process and then create detailed, specific and comprehensive documentation for implementation in systems like Salesforce Sales Cloud, Financial Force, Marketing Cloud and other integrated systems.
- Independently design & develop technical solutions to various business use cases (user stories).
- Establish effective working relationships directly with cross-functional teams and stakeholders.
- Seek out ways to utilize Salesforce to improve processes, productivity and build scalable solutions.
- Create and manage custom objects, fields, formulas, reports and dashboards.
- Design and optimize user interfaces using Visual force pages.
- Develop and maintain validation rules and custom workflow rules.
- Develop lightning components and integrate the components in the application.
- End to End Development Activities.
- Drive resolution of all issues that come up during phase.
- Provide ongoing code-level maintenance and support.
- Create design and technical specification documentation.
- Adopts Lean and Agile principles to work collaboratively with others to refine and release the Salesforce and FinancialForce product while considering the overall system architecture and the bigger picture in terms of the potential impact on other areas of the system.
- Provide input to various scrum ceremonies like Sprint Grooming, planning, retrospectives and daily stand-ups.
Required Skills :
- Experience designing and building product features in the SFDC platform.
- Experience designing, building, and enhancing features on the FinancialForce platform on Accounting, PSA and Revenue Management.
- Demonstrated understanding of and experience with Salesforce.com architecture and API.
- Proficient understanding of lightning component development.
- Experienced in writing and debugging Apex Classes, Apex Triggers, Integration, Visual force and Force.com API.
- Extensive experience in data migration and integration to and from Salesforce.
- Strong knowledge of relational databases and data modeling including Salesforce.com SOQL, SOSL query language
- Experience using the Force.com data loader and handling data migration assignments. Proficiency in Java, SOAP, REST services.
- Experience creating API's or calling API's & hands-on extensive Apex programming.
- Experience in using the Admin features of salesforce for data security & controls.
- Ability to work in a fast-paced agile development environment.
- Passion for measuring and improving code.
- Highly motivated and organized.
- Exceptional communication, interpersonal, multitasking and presentation skills.
- Ability to solve problems and meet deadlines with minimal supervision.
- Effective technical writing and diagramming skills.
- Excellent verbal and written communication skills.
- Ability to interact effectively at all levels with sensitivity to cultural diversity.
- Strong analytical ability to solve problems and suggest highly effective processes and solutions.
- Technological proficiency including MS Suite - Excel (advanced), Word, Outlook, Project), and the Internet.
- Ability to see the big picture, yet still focus on detail and quality of work.
- Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments.
- Well organized with good time management skills and demonstrated ability to prioritize work to meet deadlines.
Experience :
- 5 years of experience in Force.com, Visual force and the Apex programming language (Salesforce Platform Developer I, Salesforce Platform Developer II certifications preferred).
- 3 years of experience in Salesforce.com configuration & customization including and not limited to workflows, data validations & triggers.
- Domain level/ Implementation experience over FinancialForce Accounting, Revenue Recognition and Professional Services Automation.
- Previous experience working with a service organization such as a contract research organization would be preferred.
Education :
- Bachelor's degree or equivalent in Computer Science, Information Technology, Information Systems, or a field related.
- Any Salesforce qualification would be an advantage.
Note : Candidates from Bangalore preferred.
Apply Now
Salesforce Technical Architect - Visual Force/Apex (10-16 yrs) (pidgin consulting)
- Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
- Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
- Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
- Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
- Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
- Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
- Collaborate with various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance
- Contribution towards building the salesforce practice and pre-sales.
Job Skills & Qualifications Required :
- Bachelor's degree in computer science or equivalent
- Minimum work experience 6 to 8 years of software development and 6 years of Salesforce application development
- Self-motivated and creative
- Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript Sales Cloud/ Service Cloud, SFDX
- Experience in multi-system integration
- Experience in source code control
- Salesforce Developer Certification - Platform developer 1 & 2
- Experience developing customer-facing applications
- Experience in Salesforce community development
- Experience in Agile methodology
- Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
- Sales and Service Cloud including Customer and Partner portal(community) development experience.
- Working knowledge of force.com sites will be an advantage. Force.com Migration Tool, Web Services/SOA & Metadata APIs.
- Architecture, Design, Development, Administration and Operational Support required.
- Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
Apply Now
Wakencode Technologies - Senior Salesforce Developer - Apex/Visual Force (3-7 yrs) (Wakencode Technologies Private Limited)
Roles & Responsibilities :
- Design, Configure and Develop solutions within the Salesforce platform to support our client's critical business functions and meet project objectives, client requirements, and company goals.
- Design, Configure and Develop a solution that integrates and automates data interfaces between Salesforce and client Third-Party systems.
- Assists in complex unit test case development perform Quality Assurance coding and design review, conducts complex impact analysis, and performs operational support, enhance vendor products and integrated with Client systems, and identifies and recommends appropriate improvement opportunities
- Effectively communicate with management, scrum master, test engineers, product owners, and other agile team members to design strategies that ensure the continued growth and innovation of the platform.
- Responsible for monitoring and handling a team.
Required Skills :
- Extensive knowledge of Salesforce concepts, strategies and Salesforce methodologies
- Experience in Salesforce Configuration, Customization, Security Access, Workflow Approvals, and Data Validation, Data Utilities, Analytics, Sales, Customer Service in Salesforce.com CRM
- Conversant with SFDC Application Lifecycle Management, best practices in design/development
- Hands-on experience in Apex, Batch, Trigger, SOQL & SOSL, Apex unit testing.
- Strong Experience in lightning development.
- Experience in data import/export using Data Loader.
- Should have experience in leading and managing a team.
- Professional experience in Salesforce Custom Application Development with Lightning/Classic, Visualforce
- Experience with object-oriented programming and maintenance projects (Java) with knowledge/
Apply Now
Technical Architect - Salesforce Integration (9-15 yrs) (MSK Brawn)
Client: specialized IT solutions and services provider with HQ in Santa Clara, CA, USA. Specialized in credit information services.
CTC Budget: INR 25-35L
Mandatory Skills: Lightning, Apex coding, Triggers, Visual pages
Must-Haves:
1. Minimum 3 years as Salesforce Architect Minimum 6 years in Salesforce development Salesforce PD1 and PD2 certificate is mandatory Very Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
2. Notice period: < 60 Days
3. cannot consider candidates changing organizations in less than 2 years
Interview Rounds: 3 Tech + 1 HR/Director
Job Responsibilities:
- Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
- Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
- Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
Job Skills & Qualifications:
Required:
- Bachelor's degree in computer science or equivalent
- Minimum work experience 6 to 8 years of software development and 6 years of Salesforce application development
- Self-motivated and creative
- Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript Sales Cloud/ Service Cloud, SFDX
- Experience in multi-system integration
- Experience in source code control
- Salesforce Developer Certification - Platform developer 1 & 2
- Experience developing customer-facing applications
- Experience in Salesforce community development
- Experience in Agile methodology
- Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
- Sales and Service Cloud including Customer and Partner portal(community) development experience.
- Working knowledge of force.com sites will be an advantage. Force.com Migration Tool, Web Services/SOA & Metadata APIs.
- com Architecture, Design, Development, Administration and Operational Support required.
- Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
- Strong SDLC experience
- Services Oriented Design Principles (SOA)
- com Certified Force.com Developer
- Object-Oriented Development Skills
- SQL, RDBMS experience.
- Experience in Force.com product will be an advantage
Apply Now
Python Developer - Django Framework (4-8 yrs) (Konnect Arch In)
Role/Requirements :
- Python development experience 4+ years
- Django development experience 4+ years
- Writing RESTful APIs - 4+ years
- PostgreSQL experience - 4+ years
- Writing unit tests in Python - 4+ years
- AWS EC2, S3, RDS - 4+ years
Key Skills :
- Ability to work in a team in a cohesive manner.
- Ability to lead a team of 5 - 10 people
Good to have Requirements :
- Knowledge of Pandas, Numpy, Scipy
- Knowledge of streaming
- Working experience with third-party APIs like o Stripe, Quickbooks, iBeam, myQ, Salesforce, onFido, docusign, Zendesk o Slack, Upwork, Jira, AWS
Apply Now
Senior Salesforce Developer - Apex/SOQL/Lightning Component Framework (3-6 yrs) (Strivex)
Job Description :
- Around 5 years of software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations.
- Must be an expert with a minimum of 3 years of experience in UI development using Aura, Lightning Web Components and Visualforce.
- Ability to work with clients to transform and develop requirements into design, implementation, and business solutions.
- Should have a good end to end functional understanding of the applications worked.
- Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
- Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, Batch & Async processes.
- Fluent with SOSL and SOQL.
- Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using ChangeSet, VS Code and Metadata API.
- Familiar with a version control system such as Git.
- Certified Salesforce Platform Developer II - Preferred
Apply Now
Senior Software Developer - Mulesoft (4-8 yrs) (Qualihires)
Job Summary:
A Sr. Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements, as part of day-to-day work. A Sr. Developer is expected to possess expert level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
Responsibilities and Duties:
A Sr. Developer needs to conduct following responsibilities at work:
1. Billability of at least 40 hours per week (Utilization Target). Resource needs to ensure that assigned hours are utilized on each project
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Perform and plan code reviews with developers on a consistent cadence
2. Perform thorough analysis on requirements i.e.
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not, respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
3. A successful analysis results in -
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
A Sr. developer must discuss the approach with TL (Technical Lead)/TM (Technical Manager) or an onshore TA and finalize the ETAs.
4. Develop high quality scalable code by
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document design and architecture
5. Follow Dev-ops processes i.e.
- Use recommended IDEs
- Ensure daily code check-in/check-out
- Stay in compliance with code review feedback points shared by TL (Technical Lead)/TM (Technical Manager).
6. Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels (Emails, JIRA, Slack or Zoom meetings)
- Be in sync with sprint/project/product teams
- Share your plan of action during the start of your day
- Send DSRs by end of the day
- Ensure decent overlap/availability in onshore team's time zone (whenever required).
- Focus on learning & development by
- Setting goals for the quarter in alignment with the Company goals.
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute on knowledge sharing initiatives and help in skill development of peer developers
- Enhance skills and capability in USABILITY focused development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative
- Obtain and maintain certificates for Mulesoft Development
Required Experience, Skills and Qualifications:
- Hold at least 1 active Mulesoft Certification
- Minimum of 2 years of Hands-on Mulesoft project experience
- Minimum of 1 year experience of Mule 4 development
- Familiar with different MuleSoft offerings
- Familiar with design patterns used with MuleSoft integrations and Salesforce
- Experience with 3rd Party MuleSoft Anypoint Connectors
- Experience with Salesforce integrations
- Experience with MuleSoft On-Premise and Cloud solutions
- Experience with message queue design patterns
- Experience integrating with Cloud/SaaS applications, APIs, SDK of packaged applications and legacy applications
- Experience in developing, deploying and managing flows using Anypoint Studio and cloudhub
- Experience designing, developing, securing and managing APIs via API Gateways and proxies
- Familiar with microservices architecture(API led connectivity)
- Required - Minimum Bachelor's Degree in Engineering
- Required - Minimum 4-7 years of Full time employment experience in Software Development(Non-Contractors)
- Required - Minimum 1 - 2 years in IT/Software companies with multinational footprint
- Required - Minimum 3 years of experience with Mulesoft.
- Required - Experience working with US based / headquartered companies
- Good in communication and interpersonal skills
Benefits:
- Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Type: Full-time (Flexible with remote working option, if outside Bangalore
Apply Now
Salesforce/SFDC Developer - Apex/Visual Force (3-7 yrs) (Badgefree)
Min 3+ years Salesforce certified developer :
- Must to have experience: Apex, Lightning & LwC
- Solid experience in developing Apex classes, triggers, Visualforce pages, LwC and Lightning components.
- Good knowledge of Salesforce recommended best practice around design and development.
- Solid understanding of Object Oriented development and design, experience in using design patterns and ability to write clean, well-refactored maintainable code.
- Hands-on Experience in configuration, CRM, Sales cloud, Lightning layout, profiles, permission sets, roles setting.
- Web2.0 knowledge is an added advantage (Javascript/typescript/jquery, HTML5, CSS, bootstrap )
- Ant, Maven knowledge is a plus.
- Good to have knowledge on JSON/XML - REST API experiences
- Deployment using complex enterprise Force.com release management and knowledge of VS Code, SFDX CLI.
- Integration of Force.com Metadata API & SFDC Web Services API
- In depth understanding of SFDC Profiles/Roles and Sharing Rules, Validation Rules, Tasks, Workflow rules, and Triggers, etc.
- Apex & Visual Force Development/SFDC Configuration/Force.com Customisation Experience using Apex Data Loader utility.
- Experience with Lightning components and Lightning Design System
- Experience in Data Model design based on requirements.
- Overseas client handling, English communication should be really good.
Experience : 3 to 6Years
Location: Bangalore
Apply Now
Technical Lead - Marketing Cloud (7-11 yrs) (Qualihires)
Job Summary
A Technical Lead - Marketing Cloud is responsible for implementing marketing automation solutions in MC &
SFDC environments; possess expert level knowledge of Marketing Cloud systems; provide optimal and innovative solutions, developing high quality code and guiding a team of MC devs/sr. devs. A Tech. Lead is expected to possess expert level knowledge of Marketing platforms, business functions and essentials of systems- integration.
A Tech. Lead needs to conduct following responsibilities at work:
1. Billability of half time [20hrs] to Full time [40hrs] per week. Ensure that assigned hours are utilized on allocated projects.
2. Perform thorough analysis by
a. Understanding business/functional needs of the project and correlating it on individual task levels
b. Check whether the implementation is possible or not; respecting the SFMC environment's limitations or governors.
c. Determine all hidden use cases
d. Framing workarounds for any identified blockers, challenges or risks
e. Ideating optimal solutions for complex requirements
f. Sharing impact analysis results with stakeholders
3. Develop high quality deliverables with:
a. Working knowledge of Email Studio, Subscriber Management, Automation Studio, Journey Builder and Mobile Studio .
b. Setup Marketing Cloud Connector & Data Integrations .
c. Data model and relational database design, SQL development as well as configuration data extensions, Synchronized Data Sources and Subscriber management .
d. Hands on development on AMPscript, SSJS, Javascript frameworks within Marketing Cloud
e. Experience developing HTML with CSS for rendering email and landing pages
f. Creation of forms, landing pages, content blocks and any other marketing collateral.
g. Following MC/SFDC standards/best practices
h. Perform thorough tests
i. Fix all bugs reported from QA/UAT
j. Document design and architecture
k. Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
l. Perform time bound R&D for any unknown or newer areas
4. Ensure devops processes is followed across the team i.e.
a. All devs/sr. devs are using recommended methodologies
b. Ensuring code check-in/check-out
c. Performing diligent functional code reviews
d. Ensure good health of project repos
5. Facilitate proactive communication with project/product teams i.e.
a. Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
b. Ensure the team is in sync with project/product/sprint movements
c. Ensure the team has a definite plan of action for the day
d. Ensure decent overlap/availability in onshore team's timezone (whenever required)
6. Facilitate learning & development for self and the team by:
a. Constantly perform self review and Identify improvement areas
b. Seek timely assistance from Reporting Managers
c. Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular SFMC release notes discussions and help in skill development of peer devs/sr. Devs
7. Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
8. Obtain and maintain certifications related to Salesforce and Marketing Cloud.
Required Experience and Qualifications:
- Required: Min. Bachelor's Degree in Engineering or Science
- Required: Min. 7 - 10 years experience in Software Development
- Required: Min. 4 years of hands on experience with SFMC
- Required: Web development skills (HTML, CSS, JavaScript, JQuery, SQL, Ajax, JSON, etc.)
- Required: Experience with Agile Software Development
- Required: Good in communication and interpersonal skills
- Required: Salesforce Marketing Cloud Email Specialist Certification
- Required: Salesforce Marketing Cloud Consultant Certification
- Required: Experience working with US based / headquartered companies
Preferred Qualifications:
- Preferred: Salesforce Admin Certification
- Preferred: Salesforce Marketing Cloud Developer Certification
- Preferred: Thorough understanding of RESTful & SOAP Web Services
- Preferred: Knowledge on SFDC platform, setup and configuration
Benefits: Industry leading benefits including Health Insurance offered.
Job Type : Full-time(Flexible with Remote working, if outside Bangalore)
Apply Now
AVP - Finance System Implementation & Management (13-17 yrs) (Dentsu Aegis Network India Pvt Ltd)
Role overview:
The AVP will lead service management for multiple platforms/services including development and Testing Centre of Excellence (Microsoft Dynamics 365 and Salesforce). He/ she will be expected to interface between markets (end users), the central platform team and the outsource partners to implement projects. The resource must have good client facing, customer relationship, and project management skills.
The ideal candidate will be both a self-starter and effective collaborator, having a deep background in ERP systems application development processes, showing strong interest in systems and process improvement, product knowledge with excellent technical, analytical and problem-solving skills, as well as good written and oral communication skills.
He/she will interface with the key stakeholders and business users to implement the programmes and related priorities. This will include transition of services to offshore captive centre, maintenance and service delivery management of all determined IT services per agreed KPIs.
Key activities this role will be focussing on are as follows:
- Manage the Technology Centre of Excellence for Microsoft Dynamics 365 including both Manual and Automation Testing
- Manage the end to end cycle from Change Request, Design, Develop, Test, Deploy to Production Validation. Oversee interactions between with the Market, Solution Team or Functional Lead to understand Functional Design and Test Scenarios
- Build strong relationships with Global Process Teams, Operational/Commercial Finance leaders and Business Support Analysts to inspire confidence and enable the implementation of the vision and plan of the Finance Transformation programme
- Coordinate the Test workloads to successful release to E2E, UAT and Production
- Mange the Salesforce Development team
- Understand the information needs of the users, structure reports and provide detailed analysis. Translate business needs into technical requirements and implement solution.
- Build and maintain strong working relationship with Global Platform Team
- Implement Governance model of Global Platform Team
- Liaison with Technology Team to ensure technical specifications are validated and approved
- Support in developing business forecasts, statistical models, performance scores, business rules and help improve business numbers.
- Engage with stakeholders (globally & locally) to sign off on the specification and delivery methods.
- Work closely with leadership and HR to recruit appropriately skilled staff for Testing and Salesforce teams
Apply Now
Technical Writer - DITA/FrameMaker/RoboHelp (4-8 yrs) (Zispl)
Technical Writer - FrameMaker -Robo Help - DITA - Salesforce
Position Name : Technical Writer
Location : Delhi / NCR / Work from home option available
Industry : IT-software / software services
Experience : 4-8 years of technical writing experience
Salary Budget : 40-60K per month
Joining Time : Immediate or short notice period
Role Objective :
1. Need wordsmiths to develop product manuals, how-to guides, website help sections, blogs, articles
2. Expertise in writing that distills technical information with ease and clarity
3. Develop comprehensive documentation that meets organizational standards
4. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
5. Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
6. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
7. Evaluate current content and develop innovative approaches for improvement
Responsibilities :
1. Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
2. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
3. Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
4. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
5. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Required Skills and Qualifications :
1. Bachelor's degree in relevant technical field
2. Experience of working with Confluence
3. Experience in technical writing tools such as FrameMaker, WordPress, etc.
4. 4-8 years of industry experience as an effective technical writer
5. Proven ability to quickly learn and understand complex topics
6. Previous experience writing documentation and procedural materials for multiple audiences
7. Superior written and verbal communication skills, with a keen eye for detail
8. Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Interested candidates can share cv on akanksha.soni@zispl.com