Skills/Know How :
- This is a highly visible and demanding role requiring a proven track record in technical or FAE support in the field of connectors or similar electronic component products - in a global technology company.
- Must have experience leading and developing teams to deliver customer satisfaction in an online technical support or sales support environment.
- Passionate about customer service and surpassing KPI's and service levels.
- Excellent written and verbal communication skills.
- Must demonstrate effective leadership skills and is willing to challenge senior management building clear justifications for change.
- Able to take ownership and use initiative, meet deadlines and work in a fast paced environment
- Must demonstrate strong collaboration, team working and proactive influencing skills.
- Comfortable dealing with ambiguity.
Experience :
- 10-15 years of electronic engineering experience, ideally as a technical support engineer or FAE - with at least 5 years in a manager role.
- Experience in the connector electronics industry a plus
- Experience of Live chat and Salesforce preferred.
Wednesday, June 10, 2020
Technical Support Manager (10-20 yrs) (Gastaffing Solution)
Fission Labs - DevOps Engineer - Azure/AWS/Cloud Platforms (4-7 yrs) (Fission labs Pvt Ltd)
- The only way to do great work is to love what you do- . Are you someone who embraces challenges or interested to do something out of the box? Fission labs leverages cutting edge technologies to foster innovation and provides scalable solutions to identify customers- core business need. We manage end to end product development by optimizing new technologies such as AI, ML, Salesforce, Bigdata, and Cloud and so on. We provide scalable solutions to some of the best Silicon Valley start-ups and enterprises.
Why explore a career with Fission Labs
- You will work on cutting edge technologies
- You will have high responsibilities with high learning curve
- You will be working with entrepreneur mindset & innovative people
- You will be challenged & work will be recognized
- You will learn from true innovators and from scratch
- You'll be instilled with the value of hard work, ownership, and self-sustainability
Benefits:
- Start-up spirit (Good ten years, yet we maintain it)
- Excellent opportunity to work with highly experienced professionals
- Hardship allowances as per policy
- Flexibility
- Flat hierarchy
- Unlimited Career growth
Roles and Responsibilities:
- Provide infrastructure management while interacting and collaborating with the Engineering Team in providing support for end-user issues & requests related to systems & applications
- Should be able to deploy, troubleshoot, automate, maintain and constantly improve the systems that will keep the backend infrastructure running smoothly.
- Outstanding expertise in developing and automating tech stack on AWS technologies (e.g. EC2, RDS, ELB, EBS, S3, VPC, Glacier, IAM, CloudWatch, KMS, EMR, Athena, Containers (Docker)) to develop and maintain cloud infrastructure with strong emphasis on best practices with cloud security.
- You will handle automation of the cluster management for various components like Kafka, EMR (Spark), S3 integration and workflow/DAG schedulers, etc.
- Should be able to analyse and resolve complex infrastructure resources and application deployment issues.
- Comfortable in supporting our technology stack that collects, stores and processes over 1 billion api calls per day and support business critical solutions for one of the world's fastest growing mobile companies
- Manage and improve microservices infrastructure
Technical Attributes:
- 4 to 7 years of experience in architecting, building Azure and AWS Cloud solutions
- Strong grasp of automation using scripting languages like Bash, Python and be able to automate various deployment processes using the same
- Experience in Public cloud development (AWS, Azure) or private Clouds (Open Stack, VMWare)
- Experience in Docker and a container orchestration platform like Kubernetes, Mesos/Marathon, or Docker Swarm.
- Experience setting microservices architecture
- Experience with setting up, configuring and using Jenkins or any CI tools, building CI/CD pipeline
Apply Now
Salesforce Administrator/Pardot Specialist - Change Management & Integration (2-6 yrs) (Qss Global)
We are looking for Certified Pardot & Salesforce Developer and administrator with 2 + years of experience
Technical Skills: Workflow Rule, Process builder, User Administration, Data sharing settings, Maintain and Customize Sales and Service Cloud Applications, Build reports and Dashboards.
Job Description:
- Design and develop new landing pages in Pardot and integrate prospect generation with Salesforce and websites. Follow COE (Center of Excellence), best practices of development, administration and Deployment.
- Provide help desk support to users of Pardot and Salesforce. Follow defined practices for documentation.
- Provide functional marketing insight to business core teams to enhance lead generation and with demonstratable models.
- Develop solution for requirement to nurture leads, increase lead generation and increase conversion rates.
- Setup and manage Salesforce & Pardot connectors
- Manage and update Salesforce page layouts & assignment blocks for Pardot Classic and Lightening views
- Create and map fields between Salesforce and Pardot
- Experience of engagement studio in Pardot
- Create prospect scoring models based on Email, SEO, Reporting and Analytics.
- Track performance of all email templates (opens, clicks etc.), forms/landing pages (completion rates etc.)
- Setup reports in Salesforce to view Pardot data (campaigns, attribution etc.)
- Data Migration of prospects and campaign from Salesforce to Pardot
- Enhance, change and modify existing application based on business requirements. Develop Dashboards and reports as per business requirements. Periodically impart training to users
- Support Helpdesk tickets of global users in Pardot and Salesforce.
Apply Now
Quanteon Solutions - Senior Software QA Engineer - Automation/Manual Testing (6-9 yrs) (Quanteon Solution)
Required Skills/Experience :
- Minimum 6+ years of experience in automated testing.
- Strong Selenium skills
- Strong communication skills as candidate has to work with US client
- Strong knowledge of software development best practices.
- Understanding the functionality, requirements and application workflows
- Good experience with Keeping track of ongoing frequent bi-weekly and monthly releases.
- Experience working on AX financial systems, .net web based applications, and salesforce CRM is a plus
- Experience in design and develop test cases, plans and execute them in ST and or UAT etc
- Experience in testing multiple projects/applications at any given time to support multi releases.
- Automation experience is a plus
- Experience with sales force technologies testing will be a plus.
- Strong knowledge of best practices in software development
- Developing Manual & Automated test plans.
- Developing Integration tests, Load tests and Sanity tests.
- Extensive knowledge of Software Development Life Cycle.
- Understand and configure Automated testing of mobile server-side applications
- Knowledge of API testing.
- Ensure quality product releases with testing covering all use case scenarios
- Guide and mentor team members and communicate with clients
- Test data preparation, test case review and modification
Education : Bachelor's degree in Computer Science.
Apply Now
Senior Vlocity Engineer - Salesforce/Lightning Design System (3-6 yrs) (GNLT Technologies)
Hiring for Senior Vlocity Engineer for leading service based organization.
Exp : 3-5 Years
Job Location : Hyderabad
Notice Period : Immediate
Job Description :
- Hands on experience in Salesforce and Vlocity using Omni Script, Card UI Framework, DataRaptor, Salesforce Lightening Framework, Process Libraries.
- Vlocity Out of the box features and functionality. Experience on Lightning Components.
- Strong Knowledge of writing Salesforce APEX classes,AngularJS, Bootstrap, HTML, REST, SOAP Web Services.
- Experience with Salesforce Sales/Service Cloud, Platform app builder.
- Experience using any UI responsive framework like Bootstrap. DevOps continuous integration and good understanding of working in Scrum teams following Agile methodology.
- Ability to work with Global teams and deliver work effectively
- Follow best practices required to build, unit test, and configuration management.
Apply Now
Salesforce Developer - Apex/Visual Force (3-5 yrs) (Axim Technologies)
Job Description :
- Extensive experience in Force.com platform using APEX and Visual Force.
- Solid Implementation experience using Sales / Service / Custom cloud.
- Good experience in SFDC configuration and mapping features to the business requirements.
- Good Experience in Data Migration using SFDC import and export utilities.
- Experience in implementing integration solutions between CRM, ERP and Financial systems
- Strong RDBMS knowledge and building SQL queries.
- Experience in working with HTML, CSS, Ajax, JavaScript, JQuery.