Job Description :
- Write sample code, client libraries, and contribute to Open Source projects.
- Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
- Resolve customer service issues and skillfully manage complex customer service problems.
- Manage customers' expectations and experience in a way that results in high customer satisfaction.
- Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.
- Assist with the design and delivery of product and other technical training.
- Review support cases for technical and troubleshooting accuracy.
- Define and describe technical best practices.
Required Skills :
- Lightning Experience - Lighting Web Components & Aura
- Apex(Synchronous and Asynchronous)
- Debugging/Troubleshooting Errors
- Deployment- Metadata API/ANT Migration tool/CLI
- Field Service Lightning (FSL)
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