Technical Program Manager - CRM/Salesforce/ERP (5-10 yrs) (Serving Skill)

Job Description : This is a Remote working opportunity and the the company's office is in Kochi.

The Gist : We're looking for a Technical Program Manager to join our Product Team. The Technical Program Manager will work with multiple teams on business requirements to provide customer-focused solutions and products. The candidate must be a leader, rather than being a manager, who can be a go-to person for the teams he's collaborating with.

Responsibilities :

- You will work with the company's Product, Data and Engineering teams in planning the roadmap and executing it.

- You will liaison among multiple teams related to understand, envisage, and execute the customer and business requirements.

- You will be responsible for regular, timely, and quality deliveries of product deliverables for API platform systems, customer-facing processes, and products.

Qualifications :

- 5-10 years- experience in a Program/Project Management role, that involves the integration of multiple teams to continuously deliver the organizational goals.

- A minimum of 3 years of experience in project/program management in SaaS product organizations.

- Illustrated experience and knowledge in customer-facing systems.

-Experience leading/liaisoning with an Agile team.

Preferred Qualifications :

- Previous technical program management or similar business experience in ERP, Salesforce or any CRM platforms

- Digital payments & billing ecosystem experience

- We value your qualifications. But that's not all. To join our high performing team, you MUST ALSO HAVE:

- Experience working with tight deadlines in a fast-paced environment with an ability to independently prioritize projects

- Ability to translate discussions and ideas into viable solutions and products.

- Driven, ambitious, detail-oriented with a growth mindset and whatever-it-takes attitude

- Have good product sense, be good in handling numbers/metrics/identifying KPIs,

- Be good in communication.

- Understand the nature of increasing velocities and varieties of data, data flows can be highly inconsistent with periodic peaks.

- Understand the multiple sources of data and assist the organization to connect and correlate different enterprise data relationships

- Capability to process different types of data

- Ability to see the big picture and how individual projects work together to fulfil business objectives

- Ability to manage multiple projects and meet tight deadlines

- Attention to detail with emphasis on accuracy and quality

- Ability to effectively respond to time-tight business requests and timelines

- Ability to absorb and apply constructive criticism from peers and upper management

- Strong analytical abilities, problem-solving skills and decision-making capabilities

- Strong organizational and management skills, including the ability to manage and prioritize multiple competing initiatives

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