Job Description :
1. Analysis of requirements with regards to Salesforce Marketing Cloud capabilities, designing solutions
2. Application design sessions, interviews, document analysis, requirements workshops, surveys, business process descriptions, business analysis, user stories, domain modelling, scenarios, task and workow analysis, solution presentation.
3. Journey building/email studio: Design business solutions on the Marketing Cloud platform based on business needs
4. Manage and create campaigns, publish content, analyse data-driven results, and optimise.Assist with data configuration, audience creation, and utilization of capabilities in the platform
5. Basic understanding of CDP Data and Data flow from other capabilities (Web-CDP-SFMC)
6. Identify Digital training required and pull relevant expertise for delivering training
7. 1st line of support for IT IMEX Managers, Digital Managers and Marketing teams for the region
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