Senior Associate/Manager - Salesforce Administration (4-10 yrs) (Arthan Careers)

The Salesforce Manager, will be responsible for driving ongoing feature enhancements and support of our Enterprise Salesforce CRM to align with and support evolving business needs. The candidate will work closely with business teams to ensure business requirements and priorities are well documented. He/she will collaborate closely with Engineering and Integrations team to develop the roadmap, define, design and deliver robust and innovative and operationally efficient solutions

Duties and Responsibilities

- Engage with business stakeholders in Finance domain (Invest managers, under writers, Risk and operations teams) -

Work closely with business partners to understand processes, gaps and goals.

- Analyze existing and future state business processes, systems and flows of data to identify opportunities for improvement

- Develop and maintain:

1. Workflows in Salesforce

2. Apex code

3. Push topics

4. Lightning UI-based user experience

5. Best practices for customizing Salesforce

6. Full software development lifecycle, from requirements gathering to development to quality checks to final production release

- Troubleshoot production issues

Qualifications

Job title Sr. Associate / Manager, Technology

Reports to Senior Manager, Technology

Role Permanent

Location Hyderabad

- At least four 5 years of software development experience with a minimum of two (2) years in designing and developing complex integration and custom solutions.

- Expert hands-on software development experience using Salesforce Lightning Framework, Visualforce, Apex code, and JavaScript.

- Prior experience designing and creating advanced customized reports using datasets from numerous Salesforce instances and external data sources, configuring complex validations and process flows, configuring/integrating with various tools like Tableau/PowerBI etc.

- Strong practical knowledge of Lightning, Salesforce configurations, Apex classes, Apex Triggers, Apex Web services, SOQL & SOSL, and APIs

- Experience with REST/SOAP APIs

- Experience integrating Salesforce with other applications via real time and batch processes

- Research regular Salesforce quarterly updates and perform impact assessment on existing application architecture

Good to Have:

- Experience in SME / corporate lending domain with fair understanding of business processes / workflows is preferable.

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