Job Description:
- Automation solutions in MC & SFDC environments;
- Possess expert-level knowledge of Marketing Cloud systems;
- Provide optimal and innovative solutions, developing high-quality code and guiding a team of MC devs/Sr. devs.
- A Technical Lead is expected to possess expert-level knowledge of Marketing platforms, business functions and essentials of system integration.
Job Requirements :
- Billability of half time [20hrs] to Full time [40hrs] per week. Ensure that assigned hours are utilized on allocated projects.
- Perform thorough analysis by understanding business/functional needs of the project and correlating it on individual task levels.
- Check whether the implementation is possible or not; respecting the SFMC environment's limitations or governors.
- Determine all hidden use cases
- Framing workarounds for any identified blockers, challenges or risks
- Ideating optimal solutions for complex requirements
- Sharing impact analysis results with stakeholders
- Develop high-quality deliverables with working knowledge of Email Studio, Subscriber Management, Automation Studio, Journey Builder and Mobile Studio.
- Setup Marketing Cloud Connector & Data Integrations.
- Data model and relational database design, SQL development as well as configuration data extensions, Synchronized Data Sources and Subscriber management.
- Hands-on development on AMPscript, SSJS, JavaScript frameworks within Marketing Cloud. Experience developing HTML with CSS for rendering email and landing pages
- Creation of forms, landing pages, content blocks and any other marketing collateral.
- Following Silverline-CRM and MC/SFDC standards/best practices
- Perform thorough tests
- Fix all bugs reported from QA/UAT
- Document design and architecture
- Mentor, assist and review peer devs/sr. devs and promote the best engineering practices
- Perform time-bound R&D for any unknown or newer areas
- Ensure devops processes is followed across the team
- All devs/sr. devs are using recommended methodologies
- Ensuring code check-in/check-out.
- Performing diligent functional code reviews.
- Ensure good health of project repos
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
- Ensure the team is in sync with project/product/sprint movements
- Ensure the team has a definite plan of action for the day
- Ensure decent overlap/availability in onshore team's time zone (whenever required)
- Facilitate learning & development for self and the team by
- Constantly perform self-review and identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular SFMC release notes discussions and help in skill development of peer devs/senior devs
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
- Obtain and maintain certifications related to Salesforce and Marketing Cloud.
Required Experience and Qualifications :
- Min. Bachelor's Degree in Engineering or Science
- Min. 7 - 10 years experience in Software Development
- Min. 4 years of hands-on experience with SFMC
- Web development skills (HTML, CSS, JavaScript, jQuery, SQL, Ajax, JSON, etc)
- Experience with Agile Software Development
- Good in communication and interpersonal skills
- Salesforce Marketing Cloud Email Specialist Certification
- Salesforce Marketing Cloud Consultant Certification
- Experience working with US-based/headquartered companies
Preferred Qualifications :
- Salesforce Admin Certification
- Salesforce Marketing Cloud Developer Certification
- Thorough understanding of RESTful & SOAP Web Services
- Knowledge of SFDC platform, setup and configuration
Benefits : Industry-leading benefits including Health Insurance offered.
Job Type : Full-time (Flexible with Remote working, if outside Bangalore)
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