Wednesday, November 18, 2020

Vlocity Development Manager - Salesforce Service Cloud (14-18 yrs) (Serving Skill)

Mandatory : 14+ years of Overall IT work experience

Mandatory : Minimum 8-9 years implementing Salesforce Integration & Lightning development projects

Mandatory : Minimum 3+ years Vlocity project experience around Health, Insurance Industries

Mandatory : 60 Days and less notice period

ADDITIONAL GUIDELINES :

Interview Process: 3 Technical rounds + 1 HR round

Salary Breakup: Upto 30 LPA fixed + Incentives + Permanent work from home

Sourcing regions: PAN INDIA

Job Description

Development Manager - Vlocity

COMPANY OVERVIEW

Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in cloud computing?

Silverline employees are passionate about what they do. We- re a diverse group of cloud technology professionals with the same goal: to make our clients- lives easier through technology and we have a good time while we- re at it!

As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this year's annual Glassdoor Employees- Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team!

Job Summary :

- The role of Development Manager (DM) is a dynamic and multi-faceted role, requiring strong leadership, mentorship, multitasking and technical capabilities with a solid ability to define approach and prioritize responsibilities across a team of developers and quality analysts to deliver quality solutions on time and within budget across multiple agile program lifecycles.


- A DM is the point of contact for the Silverline India team (Developers, Quality Analysts, Technical Leads) and multiple respective onshore project managers. A DM has expert-level knowledge of Salesforce and the related ecosystem of complimentary applications and technologies.

Responsibilities and Duties :

Delivery Management (~70% of the time)

- Manage a delivery team to ensure timely and accurate customer deliveries.

- Oversee daily activities of the delivery team and provide direction and guidance as needed.

- Analyze and troubleshoot delivery issues in a timely fashion.

- Be the thought leader and add niche dimensions to the solutions in terms of usability, scalability, quality, and maintainability

- Provide pre-sales and/or sales support for Salesforce - Vlocity Engagements

- Establishing and ensuring apt DevOps processes

- Setting the right expectations with all the respective stakeholders

- Proactive and diligent communication in all appropriate channels

- Establish necessary reporting mechanisms providing insights on throughput

- Ensure all best practices including frameworks, tools, etc., are followed

- Help evaluate the use of asset & components from design/code library

- Help create a list of potential assets that can be contributed to the design/code library

- Develop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions

- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc

- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement

- Perform and plan code reviews with developers on a consistent cadence

- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues

- Manage deployments and version control

- Assist the Technical Architect in aspects of solution design

Resource Management (~30% of the time)

- Define project allocations (mix of TL, Devs)

- Ramp up allocated resources with the necessary knowledge, skills, and expectations for smooth kickoff

- Monitor weekly assignments, schedules, and timecards. Ensure utilization targets of all resources in your team are met.

- Manage back-ups or alternative resources - on-demand basis, during PTOs or during unexpected events

- Ensure optimal utilization of resources

- Design and drive programs to target optimum billability for reaching SL100 milestone

Required Skills and Qualifications

- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)

- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.

- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills

- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)

- Understand key concepts of user-centered design and design thinking

- Technically supporting developers with their tasks

Required:


- Minimum Bachelor's Degree or any other equivalent Degree in Computers

Required Experience

- Work Experience with Salesforce integrations

- Minimum 14+ years of Overall work experience

- Minimum 8-9 years implementing Salesforce Integration & Lightning development projects

- Minimum 3+ years Vlocity project experience around Health, Insurance Industries

- Nice to Have - CPQ Knowledge.

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