Kagool - ServiceMax Technical Consultant - Customization & Configuration (5-8 yrs) (KAGOOL DATA PRIVATE LIMITED)

About Kagool :

Kagool is an UK based Service and product-oriented organization started up their path in 2004

Kagool helps SAP customers rapidly transform and deliver successfully and predictably.

We are a Systems Integrator who specializes in the following areas : SAP | Salesforce | MuleSoft | Azure Data & AI Services

Our experienced consultants provide a wide service offering for SAP transformation activities especially those coupled with the Azure platform E.g. : SAP Data Migration/Integration projects through to analytics, IOT, Mixed Reality, AI and Chat Bots

We also provide a range of products that improve the transparency and predictability of SAP Data Migrations and accelerate SAP Digital Analytics using Azure D&A

Position : ServiceMax Technical Consultants

Location : Hyderabad

Mode : Full-time

Job Responsibilities :

- Deliver full lifecycle ServiceMax implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients)

- Develop documentation (Business Requirements & Solution Design Documentation) and obtaining customer signatures, as appropriate

- Balance and prioritize multiple concurrent projects with minimal input from management

- Managing or maintaining the project schedule and coordinating meetings with customer representative

- Initiating internal escalation requests through the Practice or Project Manager immediately upon determining that project completion or customer satisfaction is at risk

- Provide application and business process consulting for implementation of ServiceMax application software (including configuration & or customization)

- Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client's business needs

- Use structured quality methodologies, manage project risks and lead training activities.

- Assist with projects that include strategy development, requirements definition, business process improvement, stakeholder involvement, change management, quality assurance, risk management, user training, application configuration, system installation, and testing.

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