Senior Technical Project Manager - Zendesk System (4-6 yrs) (Talpro)

Responsibilities :

- Create clear requirement documents for both new projects and changes on existing technical projects

- Identify business risks and points of failure in ongoing projects

- Plan and manage releases with all the system providers

- Troubleshoot any system failures on current projects

Required Skills :

- 4+ Years of total experience with atleast 2+ years in project management

- Understanding of data pipelines.

- Prior experience or knowledge on IT/Telephony Systems

- Prior experience working on Salesforce/Zendesk integrations

- Excellent interpersonal and communication skills.

- Ability to multitask - excellent planning and time management skills.

- Excellent leadership abilities.

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