MS Dynamics CRM Solution Architect (4-11 yrs) (Human cap)

Roles & Responsibilities:

- Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.

- Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.

- Identify the client's sales, marketing and customer service requirements through discovery meetings.

- Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services.

- Conduct end-user training and create and maintain knowledge transfer documentation.

- Develop and continue to refine CRM implementation standards and tools.

- Present tailored demonstrations of the technology solution.

Qualifications:

- BA/BS

- Strong CRM industry and product knowledge

- 2+ years of experience in project management, system design, or information systems (4+ years of experience for a Senior CRM Consultant)

- 2+ years (or 3+ projects) implementing CRM applications such as Microsoft CRM, Salesforce, Saleslogix, Onyx, etc. (4+ years of experience, or 5+ projects for a Senior CRM Consultant)

- Familiarity with relational database concepts

- Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors

- Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed

- Microsoft CRM Application certification a plus

- Microsoft SharePoint and Business Intelligence experience a plus

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