Development Manager - Vlocity (14-18 yrs) (M&M)

Responsibilities and Duties :

- Delivery Management (~70% of the time)

- Manage a delivery team to ensure timely and accurate customer deliveries.

- Oversee daily activities of the delivery team and provide direction and guidance as needed.

- Analyze and troubleshoot delivery issues in a timely fashion.

- Be the thought leader and add niche dimensions to the solutions in terms of usability, scalability, quality, and maintainability.

- Provide pre-sales and/or sales support for Salesforce - Vlocity Engagements

- Establishing and ensuring apt DevOps processes

- Setting the right expectations with all the respective stakeholders

- Proactive and diligent communication in all appropriate channels

- Establish necessary reporting mechanisms providing insights on throughput

- Ensure all best practices including frameworks, tools, etc., are followed

- Help evaluate the use of asset & components from design/code library

- Help create a list of potential assets that can be contributed to the design/code library

D- evelop in Apex, Lightning, Visualforce, React and other technologies to build customized solutions

- Use knowledge of Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc

- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement

- Perform and plan code reviews with developers on a consistent cadence

- Manage user stories for developers: prioritizing stories within a sprint and serving as an escalation point for the developers on all technical questions or issues

- Manage deployments and version control

- Assist the Technical Architect in aspects of solution design

Resource Management (~30% of the time) :

- Define project allocations (mix of TL, Devs)

- Ramp up allocated resources with the necessary knowledge, skills, and expectations for smooth kickoff

- Monitor weekly assignments, schedules, and timecards. Ensure utilization targets of all resources in your team are met.

- Manage back-ups or alternative resources - on-demand basis, during PTOs or during unexpected events

- Ensure optimal utilization of resources

- Design and drive programs to target optimum billability for reaching SL100 milestone

Required Skills and Qualifications :

- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)

- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.

- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills

- Knowledge of health, insurance and key business processes (calculation rules, quoting, claims, etc.)

- Understand key concepts of user-centered design and design thinking

- Technically supporting developers with their tasks

Required - Minimum Bachelor's Degree or any other equivalent Degree in Computers

Required Experience :

- Work Experience with Salesforce integrations

- Minimum 12+ years of Overall work experience

- Minimum 8-9 years implementing Salesforce Development & Integration

- Minimum 3-4 years Lightning development projects

- Minimum 3+ years Vlocity project experience

Nice to Have - CPQ Knowledge.

Nice to have - Health, Insurance Industries

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