Business Analyst - Salesforce Development (7-10 yrs) (Live Connections)

Job Description :

Key roles and responsibilities include but not limited to :

- Should be proficient in working with clients and end users to gather, understand, and define business requirements

- Should develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients

- Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories

- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies

- Collaborate with developers to test and verify that solutions will meet the business requirements

- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community)

- Good to have from Sales, and eCommerce Domain

Qualification Requirements :

- 8+ Years of Experience using Salesforce or similar CRM Products to develop client or business solutions

- Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security controls

- Proven ability leveraging analytical and problem-solving skills in a fast paced environment

- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies

- Strong presentation, communication (written and verbal) skills, and interpersonal skills

- Ability to juggle and prioritize multiple tasks within a collaborative team environment

- Demonstrates flexibility and willingness to do what it takes to get the job done

- Drive and desire to learn and grow both technical and functional skill sets

- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

- Must have a Bachelor's Degree completed

Preferred Experience and Skills :

- Experience leveraging and configuring AppExchange products to develop a solution

- Experience soliciting, gathering, and analyzing user input and requirements

- Experience documenting user stories and creating to-be process flow diagrams

- Experience collaborating with business stakeholders

- Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)

- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community) - Good to have but Not mandatory

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