Job Description :
(Sourcing Regions- PAN India, Remote working permanently is available)
A Technical Lead - Marketing Cloud is responsible for implementing marketing automation solutions in MC & SFDC environments; possess expert level knowledge of Marketing Cloud systems; provide optimal and innovative solutions, developing high quality code and guiding a team of MC developers/sr. developers. A Tech. Lead is expected to possess expert level knowledge of Marketing platforms, business functions and essentials of systems- integration.
A Tech. Lead needs to conduct following responsibilities at work :
- Billability of half time [20hrs] to Full time [40hrs] per week. Ensure that assigned hours are utilized on allocated projects.
- Perform thorough analysis by
- Understanding business/functional needs of the project and correlating it on individual task levels.
- Check whether the implementation is possible or not; respecting the SFMC environment's limitations or governors.
- Determine all hidden use cases
- Framing workarounds for any identified blockers, challenges or risks
- Ideating optimal solutions for complex requirements
- Sharing impact analysis results with stakeholders
- Develop high quality deliverables with
- Expert knowledge on Email Studio, Subscriber Management, Automation Studio, Journey Builder and Mobile Studio.
- Setup Marketing Cloud Connector & Data Integrations.
- Data model and relational database design, SQL development as well as configuration data extensions, Synchronized Data Sources and Subscriber management.
- Hands on development on AMPscript, SSJS, Javascript frameworks within Marketing Cloud. Experience developing HTML with CSS for rendering email and landing pages
- Creation of forms, landing pages, content blocks and any other marketing collateral.
- Following Silverline-crm and MC/SFDC standards/best practices
- Perform thorough tests
- Fix all bugs reported from QA/UAT
- Document design and architecture
- Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
- Perform time bound R&D for any unknown or newer areas
- Ensure devops processes is followed across the team i.e.
- All devs/sr. devs are using recommended methodologies
- Ensuring code check-in/check-out.
- Performing diligent functional code reviews.
- Ensure good health of project repos
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
- Ensure the team is in sync with project/product/sprint movements
- Ensure the team has a definite plan of action for the day
- Ensure decent overlap/availability in onshore team's time zone (whenever required)
- Facilitate learning & development for self and the team by
- Constantly perform self review and Identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular SFMC release notes discussions and help in skill development of peer developers/senior developers.
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
- Obtain and maintain certifications related to Salesforce and Marketing Cloud.
Required Experience and Qualifications :
- Required: Min. Bachelor's Degree in Engineering or Science
- Required: Min. 7 - 10 years experience in Software Development
- Required: Min. 4 years of hands on experience with SFMC
- Required: Web development skills (HTML, CSS, JavaScript, JQuery, SQL, Ajax, JSON, etc.)
- Required: Experience with Agile Software Development
- Required: Good in communication and interpersonal skills
- Required: Salesforce Marketing Cloud Email Specialist Certification
- Required: Salesforce Marketing Cloud Consultant Certification
- Required: Experience working with US based / headquartered companies
Preferred Qualifications :
- Preferred: Salesforce Admin Certification
- Preferred: Salesforce Marketing Cloud Developer Certification
- Preferred: Thorough understanding of RESTful & SOAP Web Services
- Preferred: Knowledge on SFDC platform, setup and configuration
Benefits :
Industry leading benefits including Health Insurance offered.
Job Type: Full-time
(Flexible with Remote working, if outside Bangalore)
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