Job Description :
- Excellent understanding of different Business processes
- Demonstrated experience on End to End execution of Salesforce consulting and implementation projects
- Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution
- Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met.
- Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required.
- Manage Salesforce implementation projects or subsets of larger projects
- Assist with setting Salesforce implementation standards
- Respond to a variety of broad questions and concerns from customer management regarding project requirements, documents needs, technical standards, and conditions- communicate the status of requests and determines the feasibility of projects- documents findings and actions.
- Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team.
- Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.
- Work under general direction and independently determines and develops approach to solutions.
Required Skills :
- Lightning Components, Events, Component Bundles etc.
- Must have worked on both Salesforce Configuration and Customizations.
- Hands on experience on Writing Triggers, VF pages, Test class batch class.
- Worked on Workflows, Processbuilder, Approval process etc.
- Work on the Deployment using the Eclipse or Change Set etc.
- Demonstrated ability to independently analyze and design complex solutions within a tight deadline
- Strong teamwork skills
- Strong customer services skills focusing on customer success
- Strong organizational and planning skill
- Salesforce Sales Cloud and Service Cloud Certifications
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Monday, January 4, 2021
Salesforce Specialist/Lead Consultant - Marketing Cloud (6-9 yrs) (Recruitment Firm)
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