Job Description :
- FSL implementation knowledge with 3+ years of designing and configuration experience
- Experience in design and development of technical solutions on Force.com platform and custom FSL / Click solutions with strong lightning experience
- Solid understanding of SF FSL & Service Cloud
- Hands-on experience in FSL configuration and customization
- Knowledge on Setting Dispatchers Management, Service Teams, Service Territories and Technician that are necessary for the scheduling process
- Knowledge on Warranty Management, SLA management, Returns, Repairs, Community Cloud and FSL mobile app is necessary
- Knowledge on Setting up Installed Product, Preventive Maintenance Plan, Preventive Maintenance Process, Service Contracts, SLA Offline Client etc.
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