Mutual Industries - Salesforce Administrator - Project Management (3-6 yrs) (Mutual Industries)

- Manage the Salesforce.com database and reporting, and provide training and support to users

- Administrative support to the sales team and coordinate related projects as assigned

- Manage Salesforce security including roles, profiles, sharing rules, workflows and groups

- Maintain and customize Sales Cloud and Service Cloud applications.

- Build custom reports, dashboards, and workflows.

- Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.

- Develop training materials and provide training and support to SalesForce.com end users

- Maintain database for integrity and accuracy including cleansing and duplicate record management

- Manage all sales related technical resources and migration of data into Salesforce.

- Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users

- Generate a variety of sales related reports

- Administer eMail templates utilized within the sales group

- Administer KPI and related reporting for the sales group.

- Coordinate activities between sales and other departments (such as marketing and training).

Skills Requirements

- Bachelor's degree with 3+ years of experience similar position worked on SDFC customer 360 salesforce

- Experience using project management software such as MS Project, Office 365 etc.

- Working knowledge of MS-SQL Database administration

- Possess a working understanding/experience in SDLC including strategy, requirements definition, design, usability, content development, web development, and QA.

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