ServiceMax Developer - Middleware/Salesforce (3-10 yrs) (Shourya Global consultants)

Location: Pune, Delhi & Bangalore

Job Description :

- Design and develop new applications on ServiceMax Platform. Follow COE (Center of Excellence) best practices of development, administration and Deployment. Provide help desk support to users of ServiceMax. Follow Defined practices for documentation.

- Enhance, change and modify existing application based on business requirements. Develop Dashboards and reports as per business requirements. Periodically impart training to users

- Develop new and enhance Custom objects, visualforce pages, Controllers (standard, Custom & Extension to implement logic of visualforce), Apex triggers Workflows, Validation rules and Triggers. Implement and enhance security, through permission sets, profiles and maintain integrity of data. Work on Process builder for updates on objects. Create logical email alerts and notification. Integrate orgs using REST and SOAP Services. Integrate Applications using Middleware

- Work on Servicemax and Salesforce Customer and Partner Communities. Develop managed packages. Develop dynamic code if required for real time testing. Deploy from sandbox to Production.

- Support Helpdesk tickets of global users in Salesforce and serviceMax.

- Support ServiceMax patch/ release level upgrades, testing and production deployment

- Follow Defined Documentation standards and change management process

Certification & Skills Required :

- Certified ServiceMax Developer and Administrator.

- Certified Salesforce Developer and administrator is Plus

- Languages & Web: Java, Apex, Visual Force, C++, XML, HTML5, PHP, JSON, Python, jQuery, JavaScript

- Databases: SQL

- Working knowledge of MS office products

- Data Migration: Data Loader, Workbench, etc.

- Working knowledge of Middleware: JItterbit/Mulesoft

- Knowledgeable about Salesforce Object Query language (SOQL) & Salesforce Object Search Language (SOSL)

- Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services or other integration method.

- Knowledgeable about Service Cloud functionality.

- Experience in Salesforce data security and organizational hierarchy for sales and service.

- Experience in integrating with salesforce.

- Experience in Getfeedback Survey, Survey Monkey is a plus.

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