Salesforce Specialist/Lead Consultant - Project Implementation (4-10 yrs) (Recruitment Firm)

Job Description :

- Excellent understanding of different Business processes

- Demonstrated experience on End to End execution of Salesforce consulting and implementation projects

- Ability to run requirements gathering workshops with business stakeholders and convert the same into solution design and seamlessly communicate the same back to the technical team for execution

- Implementation and customization of customer Salesforce solution projects that involve the Sales Cloud (CRM), Service Cloud (Call Centers), Collaboration Cloud (Chatter), Marketing Cloud, Custom Cloud, and/or integrations to ensure scope and customer expectations are met.

- Work with customer management, customer subject matter experts (SMEs) and or information technology personnel to complete Salesforce implementation tasks, as required.

- Manage Salesforce implementation projects or subsets of larger projects

- Assist with setting Salesforce implementation standards

- Respond to a variety of broad questions and concerns from customer management regarding project requirements, documents needs, technical standards, and conditions- communicate the status of requests and determines the feasibility of projects- documents findings and actions.

- Deliver results working with delivery partners, customer teams, AppExchange vendors and Internal technical team.

- Represents the project as a Salesforce implementation expert who influences customer senior management on significant Salesforce matters.

- Work under general direction and independently determines and develops approach to solutions.

Required Skills :

- Lightning Components, Events, Component Bundles etc.

- Must have worked on both Salesforce Configuration and Customizations.

- Hands on experience on Writing Triggers, VF pages, Test class batch class.

- Worked on Workflows, Processbuilder, Approval process etc.

- Work on the Deployment using the Eclipse or Change Set etc.

- Demonstrated ability to independently analyze and design complex solutions within a tight deadline

- Strong teamwork skills

- Strong customer services skills focusing on customer success

- Strong organizational and planning skill

- Salesforce Sales Cloud and Service Cloud Certifications

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