Salesforce CPQ Lead Developer (3-10 yrs) (PARC kalite)

Job Position: CRM Salesforce CPQ Lead Developer

CTC: 25 lacs

Job location: Mumbai

Qualification: Bachelor/Master of Computer Science or Engineering

Job Description:

- Lead the Salesforce CPQ development/enhancement within the CRM Platform engaging with Business users and adhering to Vistra IT standards/policies.

- Expertise in business concepts for CPQ (Configure, Price, Quote).

- Technical expertise in configuration and limitations of Salesforce CPQ, formerly Steelbrick CPQ.

- Solve complex issues using troubleshooting methodologies combined with expert knowledge of Salesforce applications.

- Resolve and document recurring issues logged by Community Cloud users.

- Work closely with CRM Platform & CRM Business teams to assess business requirements, support change, and deliver consistently high-quality customer experience.

- Collaborate with team members in a virtual team environment to extend field experience and development capabilities to different geographies.

- Formulate solutions for critical issues with Declarative Tools (Workflows, Approvals, Formulas, etc.).

- Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the end user experience.

Skills

- Business Concepts CPQ

- CPQ Specialist Certification

- Cross-functional Collaboration & Partnership

- Customer Experience

- Customer Service

- Declarative Tools

- Platform App Builder Certification

- Salesforce1 Mobile App

- Salesforce CPQ

- Steelbrick CPQ

- Ticket Resolution & Troubleshooting

- DevOps experience, GitHub preferred

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