Job Description :
1. Team Management
- Planning and organizing work among team members
- Keeping a track of work done by individual team members
- Identifying the areas of improvement for individuals in the team and plan for trainings if required.
- Setting objectives, give timely feedback and perform appraisals for the team.
- Keeping the team motivated and rewarding the individuals for good work done.
2. Project Planning and Process enhancement
- Handling multiple projects while planning the deliverable in correct priority.
- Overseeing each project through its complete life cycle to ensure timelines are met.
- Ensuring the quality of product being delivered as per the requirements.
- Keeping a track of work being done and in progress in a tool name JIRA.
- Understanding the problems areas during the life cycle of the project and provide for a resolution or work around.
- Identifying the areas of improvement in the current application technically or process wise.
3. Interaction with Business Users
- Attending calls to understand the business user requirements (enhancements/bugs/issues).
- Giving process walkthrough for the new enhancements to business users before deployment to UAT.
- Understanding the process flow for any new requirement and guiding team to implement the same.
4. Vendor Management
- Engage with multiple vendors for partnership on Implementation of the project
- Review performance
Skills required:
a) Qualifications
- Minimum Qualification required: B.Tech / B.E degree in technology
- Qualifications preferred: PMP certified & MBA
b) Work Experience
- Minimum 6-7 years of experience.
- Relevant 3-4yrs of experience
- BFSI domain experience along with salesforce expertise.
- Must have good communication skills and should be able communicate clearly with business and the team.
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