Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and innovative solutions, developing high-quality code and guiding a team of devs or sr. devs. A Tech. Lead is expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems- integration.
A Tech. Lead needs to conduct the following responsibilities at work -
Billability of at least 32 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
Perform thorough analysis by :
- Understanding business/functional needs of the project and correlating it on individual task levels
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.
- Evaluate whether stated requirements (or a part) can be achieved via configuration before opting for coding.
- Determine all hidden use cases
- Framing workarounds for any identified blockers, challenges or risks
- Ideating optimal solutions for complex requirements
- Sharing impact analysis results with stakeholders
- Evaluating the feasibility of using any library assets/components (either already sold or not)
- A Tech. Lead must discuss the approach with TM or an onshore TA and finalize the ETAs.
Develop high-quality scalable code by -
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Perform time-bound R&D for any unknown or newer areas
- Architect/engineer and/or audit the codebase
- Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
- Identify/develop reusable code components and suggest the same to Foundry panel
- Mentor, assist, and review peer devs/sr. devs and promote the best engineering practices Document, review and deliver CDDDs
- Ensure DevOps processes is followed across the team i.e.
- All devs/sr. devs are using recommended IDEs
- Ensuring daily code check-in/check-out
- Performing diligent functional code reviews
- Ensuring that code stays in compliance with Clayton
- Ensure good health of project repos
- Facilitate proactive communication with project/product teams i.e.
- Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
- Ensure the team is in sync with project/product/sprint movements
- Ensure the team has a definite plan of action for the day
- Ensure consolidated DSRs are sent by EOD
- Ensure decent overlap/availability in onshore team's timezone (whenever required)
- Facilitate learning & development for self and the team by -
- By setting OKRs for the quarter in alignment with the Company goals.
- Constantly perform self-review and Identify improvement areas
- Seek timely assistance from Reporting Managers
- Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release notes discussions, and help in skill development of peer devs/sr. Devs
- Become an expert in USABILITY based design and development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
- Obtain and maintain certifications related to Salesforce, nCino, Vlocity, Mulesoft, Marketing Cloud.
Required Experience and Qualifications:
Required - Minimum 7 - 10 years experience in Software Development
Required - Minimum 6 years experience with SFDC
Required - Good in communication and interpersonal skills
Required - Certified Salesforce - Platform Developer I
Optional - Certified Salesforce - Platform Developer II
Required - Minimum Bachelor's Degree in Engineering or Science
Benefits
Industry-leading benefits including Health Insurance offered. Will be part of a US-based/headquartered company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore)
Friday, August 7, 2020
Technical Lead - SFDC Implementation (7-10 yrs) (Serving Skill)
Netapp Subject Matter Expert - Technical Support (4-8 yrs) (Algo Hire)
Job Title: Netapp SME Job Status: Full Time
Department: Engineering
Reports to: Engineering Manager
Work Schedule: TBD, 7/24/365 availability by phone
POSITION SUMMARY:
- Provides a high level of customer satisfaction through the effective delivery of technical support.
- Customer support specifications may include product maintenance, performance, product installation, project management, site planning and professional services.
- Pro-actively coordinates resources, problem resolution, and the use of system level diagnostics.
- Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer issues which may also be fulfilled by backline assistance and guidance of the helpdesk team.
ESSENTIAL JOB FUNCTIONS:
1. Responsible for being the final point of escalation for the level 1 through 3 helpdesk staff regarding hardware and maintenance issues on the Netapp FAS, E-series, AFF, and other ONTAP based platforms as well as common troubleshooting issues with the OnCommand suite.
2. Continue expanding knowledge on NetApp product lines as technology progresses
3. Manage escalated break-fix issues through Salesforce case reporting.
4. Provide guidance to the Service Delivery team regarding commonly failed hardware components for proactive parts sparing.
5. Assist with configuration of dial-home alerting.
6. Assist with non-maintenance projects such as system installations, relocations, and upgrades.
7. Availability for escalation during non-business hours for high severity issues.
8. Ability to travel for scheduled work and the possibility of emergency projects.
9. Mentor and assist in developing level 3 engineering staff.
10. Regular attendance and timeliness.
OTHER JOB FUNCTIONS:
1. Attend required training sessions as assigned.
2. Create training curriculum to develop L1-L3 staff3. Perform other duties as may be assigned or required as related to position.
POSITION COMPETENCIES:
Accuracy: Attention to detail is critical in ensuring SLAs are achieved. If SLAs are not met a Cause Analysis must be performed.
Problem Solving: Has a proficient understanding on how to triage and diagnose problems as they pertain to the assigned cases.
Teamwork: Able to work respectfully with all members of the team and is willing to share experience as well as all lessons learned along the way.
Documenting: Providing concise and detailed information into Salesforce on a continual basis.
Adaptation: Learns quickly in the context of an activity when giving the proper direction and guidance.
Contribution: Provide feedback on identifying improvements and processes within Engineering and Support.
SKILLS & ABILITIES:
Education:
- Two-year college degree or OEM certification is preferred.
Experience:
- 5 - 8 years of prior experience with Netapp hardware break-fix maintenance.
Job Specific Abilities:
- Strong communication, organizational and interpersonal skills.
Computer Skills:
- Computer proficiency with Microsoft and Internet applications.
- Familiarity with remote conferencing tools such as GoToMeeting, Zoom, or Microsoft Teams.
- Salesforce knowledge preferred.
Apply Now
Salesforce Developer - Apex/Visual Force (3-5 yrs) (Conscious Foundation)
Job Description :
- PD2 Certification mandatory
- 3 years experience developing on Salesforce.com platform & APIs
- 3+ years of Salesforce development and customization experience, including hands-on experience with APEX (including Salesforce triggers, batch APEX, controllers, SOAP/REST API), Visualforce, Lightning Components and Salesforce APIs
- Hands-on experience with Salesforce Service Cloud, Sales Cloud and Community Cloud platforms
- Experience with Salesforce Lightning platform, lightning components and sales/services console
- Proficiency in data structures and databases
- An understanding of metadata and extensibility of an infrastructure
- Experience with Agile development practices and a sprint delivery mode
- An ability to work in self-directed, fast-paced (nimble) environment
- Exceptional written and verbal communication skills
- An ability to maintain an upbeat and positive attitude at all times
- Curiosity and a passion for technology
- A sense of ownership, pride in your work and a desire to strive for excellence
Apply Now
Salesforce Support Engineer - Apex/Visual Force/Lightning Design System (4-9 yrs) (ProAssert)
Job Responsibilities and Requirements :
- Level 2 and 3 Salesforce support/interaction with business and other teams
- Build design documents
- Do Feasibility analysis
- Support technical architecture of the solution
- Defines mapping specifications for integrating Salesforce with other enterprise applications
- Application support, incident analysis and problem reduction
- Lead and mentor the Salesforce support team onsite and offshore
- Bachelor's degree in Computer Science or equivalent
- Total of 8+ years experience in IT industry with 3+ years of experience on Salesforce with experience in enterprise-level project and regional rollout.
- Full life cycle implementation and support, hands-on technical knowledge and architecture solutions required.
- Salesforce certifications and good knowledge of the Salesforce platform (i.e. Visual force, Apex, Salesforce Lightning, Integration, etc.)
- Experience migrating from Classic to Lightning
- Able to work well in a cross-functional environment, effective communication with business users in understanding requirements and providing solutions; provide overall Salesforce architecture guidance to align with enterprise architecture
- Lead Salesforce Support for multiple Business Units managing the support team onsite and offshore and actively interacting with Product and Business Partners.
- Excellent customer service and eager to help and learn leading-edge technologies (SF and other supporting services and components)
- Good communication skills; written and verbal
- Support experience with multi-channel applications (web, mobile, API, etc.)
- Understanding of Software Development Lifecycle (SDLC) and/or other methodologies.
- Experience working on projects in an Agile/XP environment.
- Experience working effectively with diverse groups around the world, including IT management, technology staff, business partners, consultants, vendors and clients.
- Leadership and management background.
- Independent work skills.
- Firecall support required.
Apply Now
Vlocity Developer - Salesforce CPQ (3-5 yrs) (Vikash Technologies)
Exp : 3 to 5 Yrs
Edu : BE/B.tech/MCA
Work Location : Remote Work Option Available ( Base Office Bangalore)
Responsibilities and Duties :
A Senior Developer needs to conduct the following responsibilities at work -
- Use knowledge of Vlocity Omniscripts, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, lightning web components, etc.
- Set best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement.
- Perform and plan code reviews with developers on a consistent cadence.
- Perform thorough analysis on requirements i.e.Obtain a deep understanding of the desired output.
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors.
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding.
Qualification :
Required - Minimum 1 year experience with Salesforce development.
Required - Minimum 18 - 24 months of experience with Vlocity Development.
Required - Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc
Required - Good in communication and interpersonal skills
Required - Vlocity Platform Developer certification;
Nice to Have - CPQ Work Experience
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Senior Business Analyst/Product Manager - Fintech (3-10 yrs) (Ave Promagne)
Job description : This Is A Full-Time Position Based In Bangalore, India And Reporting To The Manager Of Engineering
THE ROLE :
You will be directly responsible for managing technical requirements on a multi-platform solution, driving technology decisions based on analytics, and ensuring on-time and accurate delivery of technical enhancements. This includes activities such as :
- Eliciting requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, business analysis, competitive product analysis, and/or task and workflow analysis
- Conducting usability labs and developing other student-centered methods to optimize user interactions that improve the overall customer experience and drive business outcomes
- Working with the business unit owners to define and document the solution's vision and scope
- Working with engineering team to develop functional requirement documents
- Breaking down high-level business and user requirements into functional requirements, specified in an appropriate level of technical detail suitable for use by engineering team
- Leading requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, and verifiable
- Using research and analysis to identify emerging approaches, technology, and solutions that can be leveraged in the implementation of identified requirements
- Working with engineering team to create estimates to determine duration and level of complexity for functional scope items
THE QUALIFICATIONS :
- Bachelor's Degree in Computer Science, Engineering, or other related fields
- 3-5 years of relevant work experience in Financial Services (consumer credit, education financing, or online lending platforms), with a background in consulting a plus
- Experience performing current and future state analysis for IT systems
- 1-2 years of consumer-focused product design and usability experience highly desirable
- Ability to interview and ask the right questions to surface essential requirements information
Advanced analytical skills :
- Evaluate the information gathered, reconcile conflicts
- Decompose high-level information into details
- Distinguish presented business requests from the underlying true needs
- Distinguish solutions from requirements
- Strong communication skills, to relay information effectively to business unit owners, engineering team, and executive management
- Ability to create documentation that is leveled for both business and technical users
- A demonstrated working knowledge of agile software development
- Demonstrated experience working with PHP LAMP, Salesforce, and Google Cloud, and Amazon Cloud infrastructure
- A passion for financial inclusion and access to higher education is a must!
- In addition, you should be comfortable working in a start-up environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.
Apply Now
Salesforce Developer - Lightning Design System (5-7 yrs) (Prime Infosoft)
Job Description :
- Looking Salesforce nCino or Mulesoft Experience candidate
- Remote working permanently is available
- A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work. A Sr. developer is expected to possess expert-level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
- A Senior Developer needs to conduct the following responsibilities at work :
- Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours are utilized on each project.
Perform a thorough analysis of requirements i.e. :
- Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
A successful analysis results in :
- Derivation of all possible use cases
- Identification of any blockers, challenges or risks
- An optimal code design solution of complex requirements
- Thorough impact analysis of the planned development
- A Senior developer must discuss the approach with TL/TM or an onshore TA and finalize the ETAs.
- Develop high-quality scalable code by
- Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Time-bound R&D for any unknown or newer areas
- Developing reusable code components in a project
- Mentor, assist and review peer developers within the teams
- Document CDDDs
Apply Now
Functional Analyst/Business Analyst - Salesforce (4-8 yrs) (ProAssert)
Job Description :
- Salesforce functional/business analyst who will understand the transformed Salesforce application (do as-is Vs new functionality gap analysis), put the content together and deliver training to end-users distributed across the globe
- The role will be available to the Customer project full-time (100%)
- Should have prior experience in conducting training program globally
- Expertise in training content creation - documents, ppt, videos, webinars
- Salesforce knowledge is a must have so that the training materials for various modules can be created
- Should have Salesforce certifications on his/her belt
- All training and materials has to be created in English language, no local language support required
- Excellent verbal and written communication skills
- Excellent interpersonal skills with a demonstrated ability to work in a team with various set of resources - Technical, Functional, Business, Sales
Apply Now
Technical Lead - Salesforce Technology (7-10 yrs) (Yo HR Consultancy)
Technical Lead - SFDC
Job Type : Full-time(Flexible with Remote working, if outside Bangalore)
Experience : 7 - 10 Years
Location : Bangalore
CTC : No Bar
Must-Haves :
- Minimum 6-year experience with Salesforce development.
- Minimum Bachelor's or Equivalent Degree in Computers
- Required - PD 1 certification
- Working experience with Apex, Lightning and REST API
Requirement :
- Develop high-quality scalable code by
- Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture
- Write comprehensive test code asserting all possible use cases
- Perform thorough unit tests
- Fix all bugs reported from QA/UAT
- Work on deployments through recommended tools and methodologies.
- Perform time-bound R&D for any unknown or newer areas
- Architect/engineer and/or audit the codebase
- Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
- Mentor, assist, and review peer devs/sr. devs and promote the best engineering practices Document, review and deliver CDDDs
Apply Now
Technical Lead - Salesforce/Vlocity (5-10 yrs) (Yo HR Consultancy)
Technical Lead - Vlocity
Experience : 5 - 8 Years
Location : Bangalore
Must-Haves :
- Minimum 3-year experience with Salesforce development.
- Minimum 36 months of experience with Vlocity Development.
- Vlocity certification required
- Working experience with Vlocity omniscripts (or) Vlocity dataraptors (or) Vlocity cards and Vlocity integration procedures, etc
Role :
- Salesforce.com certification (Administrator, Sales Cloud or Service Cloud)
- Vlocity Platform Developer certification; working experience with Vlocity OmniScript, Vlocity Data Raptors, Vlocity cards, Vlocity integration procedures, etc.
- Strong customer-facing skills, proven ability to communicate and build relationships with business and technical audiences, great teamwork and collaboration skills
- Precise and effective customer and team communications and presentation skills
- Understand key concepts of user-centered design and design thinking
- Technically supporting developers with their tasks