Friday, August 21, 2020

Product Manager - ERP/CRM Solution Implementation (7-15 yrs) (AB Placements)

Hiring for EdTech MNC:

Notice Period - not more than 30 days

Shift timing - 2.00 PM -11.00 PM

Job Summary:

The Sr. Business Analyst/ Product Manager you'll be responsible for the delivery and continuous improvement of one or more digital products by providing direction to a multidisciplinary delivery team. 


- Conducts and facilitates workshops with business partners to gather requirements for complex business procedures while providing best business practices knowledge. 


The ideal candidate will have a deep understanding or enterprise resource planning systems and possess business process expertise and leverage this knowledge to design and deliver the necessary solutions.

Job Responsibilities:

- Lead a multidisciplinary team to deliver CRM and ERP Capabilities on Microsoft Dynamics platform

- Deliver the business requirements delivered through configurations, customizations and iteratively improve it through several delivery cycles

- Develop an expert understanding of the users- needs and champion these in the delivery of business requirements on the CRM/ ERP platform

- Define, explain and iterate a product vision that is compelling to your users, internal team and stakeholders

- Develop and prioritize product backlogs, writing good user stories and making decisions based on data

- Engage with users and stakeholders through a range of channels to encourage take-up and use of the product

- Articulate the multiple departments- business processes and help people see their role within it

- Gather and facilitate business process discussions, solution design and documentation, configuration as it relates to the Company's internal business processes.

- Provide inputs in promoting and implementing best-practice solutions on business processes

- Document business processes for - as is- and - to be- .

Job Skills & Qualifications:

Required:

- Involved in at least 2 full cycle implementations of CRM / ERP solution

- Experience of product management and business analysis with a passion for shipping and evolving great digital products by leading multi-disciplinary teams

- Experience of creating, maintaining and prioritizing product backlogs to direct the work of a delivery team

- Experience of engaging with users and turning user insight into product improvements

- Have strong verbal, written and visual communication skills that you are able to tailor to the needs of the audience

- 6 years minimum as a business analyst; 2 minimum in a senior role.

- Advanced knowledge in the following business process areas:

1. Marketing and Sales automation: Lead to Order

2. CRM

3. Project Services automation

- Strong communication and collaboration skills a must

- D365 CRM advance knowledge or equivalent ERP system, i.e., Salesforce, SAP, PeopleSoft

Apply Now

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