Quality Assurance Engineer - Salesforce Testing (3-4 yrs) (Recruitment Firm)

Job Description :

- Minimum 3 year experience with Salesforce QA

- 3 years of Functional & Non-Functional Testing experience

- 3 years of experience with SFDC application testing

- 3 years of experience in Software Development Life Cycle

- MNC experience / Working with US/UK/Canada/ Europe counterparts.

- Minimum Bachelor's or Equivalent Degree in Computers

- Good in communication and interpersonal skills

NICE TO HAVES :

- Nice to Have - Automation Experience

- Nice to Have - Experience working with US based / headquartered companies

- Nice to Have - Work Experience in Healthcare & Insurance Industry.

- Develop a test plan based on the requirements and functionality, that covers functional testing (happy-path, negative, boundary/extreme, exploratory), regression, usability, data, integration, smoke/sanity, and performance/load testing.

- A QA engineer must discuss the approach with QA Lead or QA Manager finalize the test plan and LOE/ETAs.

Develop good quality test plans and test cases by :

- Following standards/best practices (ex. Test Case Best Practices)

- Leverage recommended frameworks (ex. Test Case Templates)

- Write comprehensive test cases validating all possible use cases, Including regression, smoke, and deployment tests

- Perform thorough testing following a test plan

- Retest all bugs, defects, and feedback issues reported

- Validate deployments through smoke/deployment testing

- Time-bound R&D for any unknown or newer tools or technologies

- Developing reusable test cases in a project (Regression, Smoke)

- Mentor, assist and review in junior QA's test plans

- Document and create client-specific and client-facing QA test plans

- Follow defined QA processes i.e.

- Use recommended JIRA process

- Ensure daily updates to JIRA tickets/test cases

- Stay in compliance with test case review and feedback with leadership

- Facilitate proactive communication with project/product teams i.e.

- Use all relevant channels i.e. Emails, JIRA, Slack or Zoom meetings

- Be in sync with sprint/project/product teams

- Share your plan of action with QA Lead or QA Manager at the start of your day

- Sending consolidated DSRs to the entire project team by EOD.

- Ensure decent overlap/availability in the onshore team's time zone (whenever required).

- When on PTO make sure proper handoff occurs and no risks raised

- Lead client-facing QA calls (feedback triage, QA demos, test plan reviews, etc- )

Focus on learning & development by :

- Setting OKRs for the quarter in alignment with the Company goals.

- Constantly perform self-review and identify improvement areas

- Seek timely assistance from Reporting Managers

- Actively contribute to knowledge sharing initiatives and help in skill development of peer QA engineers.

- Enhance skills and capability in usability focused testing

- Pursue and grow to understand of test automation and tools available

- Pilot new processes and tools

- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.

Apply Now