- 2 to 6 years in a support, development or consultancy environment. of which at least 1 year's experience developing or supporting the assigned products and a demonstrated competence in functional or technical components of the assigned products.
- Strong customer focus and working knowledge of relational database management software including Oracle and MS SQL, specifically SQL querying and navigating complex structures.
- A minimum of 1+ years of Salesforce support and/or experience.
- Experience with other tracking software systems, document management systems or other quality management software applications is preferred.
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
Tuesday, November 24, 2020
Application Support Engineer - RDBMS (2-6 yrs) (Rekrut)
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