Development Manager- Salesforce
Exp :10-15 yrs
Location : Bangalore/ Work from home
Job Summary :
- The role of Development Manager (DM) is a dynamic and multi-faceted role, requiring strong leadership, mentorship, multitasking and technical capabilities with a solid ability to define approach and prioritize responsibilities across a team of developers and quality analysts to deliver quality solutions on time and within budget across multiple agile program lifecycles.
- A DM is the point of contact for the team (Developers, Quality Analysts, Technical Leads) and multiple respective onshore project managers. A DM has expert-level knowledge of Salesforce and the related ecosystem of complimentary applications and technologies.
Responsibilities and Duties :
- Delivery Management (~70% of the time)
1) Thought leader, mentor and manager to ensure team focus on necessary standards, design elements and process approach to deliver usable and scalable quality solutions.
2) Pre-sales support and estimation
3) Task Management
- Setting and managing priorities for the team
- Streamlining work from multiple project managers for multiple customers
- Critical decision making
1) Establishing and ensuring best practice DevOps process standards
2) Setting realistic and appropriate expectations and managing perception with stakeholders
3) Proactive and diligent communication
4) Establish and manage necessary reporting mechanisms to provide insights on team performance
5) Contribute as Technical Lead or Technical Architect as required
6) Ensure best practices and standards are followed by the team
7) Help evaluate the use of asset & components from design/code library
8) Help create a list of potential assets that can be contributed to the design/code library
- Resource Management (~30% of the time)
1) Define project allocations across the team of Developers, Technical Leads, Technical Architects and Quality Analysts
2) Ramp up allocated resources with the necessary knowledge, skills, and expectations for smooth kickoff
3) Monitor weekly assignments, schedules, and timecards. Ensure utilization targets of all resources in your team are met
4) Manage back-ups or alternative resources - on-demand basis, during PTOs or during unexpected events
5) Ensure optimal utilization of resources
6) Design and drive programs to target optimum billability for reaching SL100 milestone
Profile :
- Experience: 10 - 15 years, majorly (at least 8 years) in consulting.
- Experience in managing complete service delivery/project teams and delivers based on commitments.
- Provided technical solutioning leadership for scoping, estimation, plan, execute and track deliverables on projects.
- Experience with the offshore/dual shore model and delivering quality solutions
- Experience in investigating cross-functional business processes and envision the possibility of new or optimized business needs. Ability to work effectively and manage partnerships with external and internal key stakeholders.
- Ability to present complex ideas clearly and concisely to technical and non-technical audiences. Have an adaptable, flexible and willing attitude towards learning new domain capabilities depending on the circumstances or requirements presented.
- Proven experience in implementing solutions in Salesforce Sales Cloud, Salesforce Service Cloud, Force.com Platform, Salesforce Community Cloud & Lightning, Health Cloud.
Mandatory :
- Minimum 5 years of Consulting experience background is mandatory
- Minimum 10 - 15 years total experience
- Minimum 8 years SFDC
No comments:
Post a Comment