Product Manager/Scrum Master - Salesforce Lightning Platform (2-6 yrs) (Vera Solutions)

Primary Responsibilities :

- Lead the scrum team in using Agile methodology and scrum practices

- Helping the product owner and development team to achieve product releases in a timely manner

- Work with product owners to handle backlogs and new requests

- Lead the scrum and development team in planning and facilitating sprint development

- Identify and remove impediments and coach the scrum team on removing impediments

- Resolve conflicts and remove obstacles that occur

- Help the scrum team achieve higher levels of scrum maturity

- Support the product owner and provide education where needed

- Manage each project's scope and timeline

- Coordinate backlog development, grooming, sprint reviews, retrospective meetings, daily stand-ups and other sprint ceremonies

- Coach team members in Agile frameworks

- Facilitate internal communication and effective collaboration

- Ensure deliverables are up to quality standards at the end of each sprint

- Help build a productive environment where team members - own- the product and enjoy working on it

Qualifications and Experience:

Essential :

- 2-4 years of prior experience in a on a scrum team, particularly in implementing cloud and/or mobile solutions

- Ability to analyze and think quickly and to resolve conflict

- Knowledgeable in techniques to fill in gaps in the scrum

- Ability to determine what is scrum and what is not

- Experience with successful Agile techniques

- Ability to work with and lead a team

- Strong communication, interpersonal and mentoring skills

- Ability to adapt to a changing environment

- Self-motivation and ability to stay focused in the middle of distraction

- Advanced degree with preference to the technical courses in relevant fields

- Demonstrated problem-solving skills and ability to troubleshoot in a structured way

- Exceptional written & verbal communication skills used to draft technical documentation, translate challenging concepts into simple, yet accurate terms, and collaborate effectively and professionally with internal and external stakeholders

- Enthusiasm for working in a small, dynamic, international environment, often collaborating with colleagues cross-team and cross-hub

- Ability to carry tasks forward independently or collaboratively with the reporting team.

- Meticulousness, punctuality, and outstanding attention to detail

Preferred :

- Significant experience working with CRM and other data management tools/platforms, particularly Salesforce

- 2+ years of working in technology industry

- 2+ years working on the Salesforce Lightning Platform

- Proficient in the use of G-Suite applications or other common cloud-based software (i.e. Dropbox, Box, etc.)

- Awareness of core social sector concepts such as Grant Management, Impact Measurement, Fundraising etc.

- Demonstrated interest in working with social sector clients or experience in a social sector organisation

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