We are looking for candidates having 10+ years of experience in Sales and Marketing digitalization.
Responsibilities :
- Utilize Functional and/or Technical design and build CRM and E-Commerce solutions
- Articulate common data architecture, design, configuration, integration with external solutions, data model and define workflows
- Must have good experience in the integration of CRM and E-Commerce solutions with SAP and Non SAP systems
- Experience as an SFDC administrator is a must
- Translate business requirements into well-architected solutions that best leverage the CRM and E-Commerce solutions
- Perform configuration and customization of the CRM and E-Commerce solutions as per business processes like Lead Management, Opportunity Management, Visit Management and Visit reports, Case management, Commerce web store, Cart functions, Payment gateway integrations.
- Design, configure and develop Customer Portal and Mobile applications.
- Provide technical assistance and end-user troubleshooting for bug fixes, enhancements, and 'how-to' assistance.
Eligibility :
- Should have a thorough knowledge of the Sales & Marketing processes and associated KPIs,
- Experience with the Steel industry would be an added advantage.
- Should have implementation experience in Sales & Marketing digitalization projects.
- Implementation experience in CRM and E-Commerce solutions is a must. (Preferably Salesforce (CRM) and SAP (Commerce).
- Good knowledge of the database - SQL, Oracle
- Analytical and problem-solving abilities. Experience in Salesforce Einstein / Tableau
- Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans, testing, training and documentation)
- Excellent communication skills
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Thursday, April 8, 2021
Functional Consultant - SAP CRM & eCommerce Solutions (10-15 yrs) (HireTale)
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