Position : MS Dynamics CRM Solution Architect
Location : Chandigarh, India
Company Description :
- The Company strives to be a leader in the global marketplace for IT solutions in the areas of Cloud & Infrastructure services, eLearning Course-ware, Enterprise Mobility, Software Development, Digital Marketing and Mobile App Marketing.
- An IT company with a wide range of services and solutions is adding efficiency to the operations with the enterprise solutions, increase visibility of your online presence to expand your reach, provide innovative digital learning solutions so your teams perform better, and keep your infrastructure in peak condition.
- When it comes to IT solutions and services, it is one of the best. Their existence started on September 29, 1999 with 4 creative and dedicated individuals. Today, they number over 1000, have 8 global locations, and continue to be headquartered in Rochester, NY. Its services and solutions run the entire gamut of what a modern business could possibly need within the IT spectrum.
Roles & Responsibilities :
- Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
- Serve as client's main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirements.
- Identify the client's sales, marketing and customer service requirements through discovery meetings.
- Design and lead the system architecture process, in partnership with the Development Team, to create, define specifications for and implement customizations for any custom code or data migration requirements using SQL Server Reporting Services.
- Conduct end-user training and create and maintain knowledge transfer documentation.
- Develop and continue to refine CRM implementation standards and tools.
- Present tailored demonstrations of the technology solution.
Required Qualifications :
- BA/BS
- Strong CRM industry and product knowledge.
- 2+ years of experience in project management, system design, or information systems (4+ years of experience for a Senior CRM Consultant)
- 2+ years (or 3+ projects) implementing CRM applications such as Microsoft CRM, Salesforce, Saleslogix, Onyx, etc. (4+ years of experience, or 5+ projects for a Senior CRM Consultant)
- Familiarity with relational database concepts.
- Excellent presentation, communication, leadership and client development skills to effectively present information to C-level management, public groups and/or board of directors.
- Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.
- Microsoft CRM Application certification a plus.
- Microsoft SharePoint and Business Intelligence experience a plus.
Company Profile :
- They are focused on Total Quality and Customer Satisfaction as our top corporate values, which will exceed our growth goals while establishing long-term relationships with our clients. With more than 400+ certified software engineers and 1000+ team members in 8 locations around the world, Microsoft Gold Partnership, CMMI Level 3, ISO 9001:2008, AWS Advanced Consulting Partner and Magento Business Solution Partner certifications.
- It is truly a global, quality-driven, software company. Founded in 1999 and headquartered in Rochester, NY, our business has achieved consistent annual growth in terms of revenue, profitability, clients, and employees. We have been ranked among the top 100 fastest growing companies in Rochester, New York. With over 900+ clients and 2000+ completed projects under our belt, we have the stability, experience, and scalability to be the ideal partner.
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