Monday, June 8, 2020

Customer Success Specialist - CRM Platform (5-10 yrs) (EiCTechsys)

Role : Customer Success Specialist


Required Experience : 5+ Years


Job Requirements :


- 5+ years of consulting or customer-facing experience in an enterprise B2B, cloud software organization. You have a track record of successful delivery of customer projects, preferably enterprise CRM implementations

- A self starter. Someone who takes initiative, ownership of projects. Delivers efficiently and aggressively against timelines.

- Enterprise CRM experience such as Salesforce, Oracle

- Hands-on technical experience with configuration, data, and process modeling,

- Bonus if you have experience with Field Service Management processes in at least one of our industry sectors such as manufacturing, healthcare, telecom, construction.

- Excellent communication skills, equally comfortable with crafting emails as well as leading a white-board discussion with customers or delivering a functional demo

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