Role : Customer Success Specialist
Required Experience : 5+ Years
Job Requirements :
- 5+ years of consulting or customer-facing experience in an enterprise B2B, cloud software organization. You have a track record of successful delivery of customer projects, preferably enterprise CRM implementations
- A self starter. Someone who takes initiative, ownership of projects. Delivers efficiently and aggressively against timelines.
- Enterprise CRM experience such as Salesforce, Oracle
- Hands-on technical experience with configuration, data, and process modeling,
- Bonus if you have experience with Field Service Management processes in at least one of our industry sectors such as manufacturing, healthcare, telecom, construction.
- Excellent communication skills, equally comfortable with crafting emails as well as leading a white-board discussion with customers or delivering a functional demo
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