Salesforce Field Service Lightning Architect - ERP Integration (8-14 yrs) (Inceptica)

Note: We r looking who can join us in quick Notice of time. Job location will in UK

- Due to this corona virus we will give you WFH until things gets normal.

- 8+ years working with enterprise-level information technology showing progression through more technical roles. Working with an enterprise-level Field Service Management system is an asset.

- 2+ years' experience working on the salesforce.com platform, specifically with Salesforce Service Cloud and Field Service Lightning (FSL) experience.

- Able to translate business requirements into the technical design specification.

- Strong functional knowledge of work order management, inventory management, asset management, scheduling, service resource management and service contract functionality.

- Deep understanding of field service business processes.

- Experience with Community Cloud, Service Cloud, SFDC integration, and ERP integrations.

Responsibilities:

- Lead/facilitate design and modelling sessions with the client.

- Work closely with business leaders, process owners to gather business requirements.

- Provide FSL solution alternatives to businesses and suggest solutions that have optimized and efficient ROI.

- Translate FSL business requirements to technical specification.

- Design, implement, and test leading-edge field service management systems with salesforce.com.

- Create robust large-scale production applications.

- Create prototypes quickly and re-architect them for production readiness.

- Lead the creation of project deliverables, spanning from process to system design elements with an emphasis on functional and technical design.

- If needed, coordinate developer tasks on large projects; lead design and reviews to ensure accuracy and consistency.

- Provides guidance on all phases of the software development lifecycle and the impact of FSL.

- Support testing and root cause analysis and provides lessons learned.

- Mentor junior staff.

- Function as FSL subject matter expert during presales and delivery of consulting engagement

- Batchelor's Degree is required

- Must be willing to travel the UK for short /long term

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