UI/UX Designer (2-4 yrs) (Hyring Ninja)

Hiring for our client based in Mumbai.

Responsibilities

- Cross-functional coordination of digital marketing programs.

- Ability to convey the power of the organisation platform, by defining customer lifecycle. journeys and assets to facilitate program execution.

- Engage our customers in a human, meaningful and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance to digital strategy and execution plan.

- Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.

- Monitor and report on metrics associated with program execution.

- Ability to leverage data and analytics to expand and optimize programs.

- Accountability for adoption, renewal and churn improvement goals.

Requirements

- 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.

- Bachelor's degree; advanced degree in a business, marketing or technical field preferred.

- Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.

- Possess expertise in use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.

- Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights

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